Regional Manager of Operations East Hillsborough/Manatee

For those who want to invent the future of health care, here’s your opportunity. We’re going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

The Regional Manager is responsible for the operational management of multiple centers.  Responsible for teammate development by coaching and mentoring Center Administrators on all aspects of operations management in order to meet key performance indicators.  Develops solid partnerships with Medical Directors and center teammates to achieve organizational goals and objectives. Monitors financial performance and productivity for assigned group of centers.  Accountable for achievement of quality and financial goals and leading others to their own high level of accountability.  Responsible for delivering on service excellence, member retention and growth. 

This is a field based position with regular travel to Optum FL clinics in East Hillsborough/Manatee Counties.

Primary Responsibilities:

• Establishes solid relationships with Center Administrator, providers and other teammates
• Creates a Great Place To Work Environment by identifying and developing high potential teammates and acknowledging teammate success
• Continuously attracts new talent to the organization
• Direct supervision of Center Administrators including hiring, performance reviews, development plans and terminations
• Strategically manages assigned centers by focusing on quality, stewardship and growth
• Subject matter expert of operational and medical management activities and their correlation to performance indicators
• Ability to execute projects/work under budget and on time in a planned and organized manner
• Identifies key performance deficiencies and implements measures for course correction.
• Communicates key initiatives to center teammates
• Collaborates with departments across the organization to ensure quality patient care and overall business needs are met
• Performs additional duties as assigned 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Valid Florida driver’s license, insurance and vehicle for work-related travel
• 5+ years of healthcare management experience
• Willing or ability to travel to/from medical centers during the course of a normal workday at any time due to business need

Preferred Qualifications:

• Ambulatory care and/or primary care experience
• Multi-site management experience
• Knowledge and experience in data analysis, financial analysis, and medical review
• Knowledge and experience in quality assessment and improvement programs
• Knowledge and experience in the development and administration of managed care principles and practices
• Experience working effectively with analytical tools, spreadsheets, and instructional tools
• Proven ability to develop, implement, and monitor processes to effectively uphold standards of care, policies and procedures
• Proven sound negotiation and conflict resolution skills
• Proven project management skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.