Associate Business Systems Analyst – Remote Nationwide

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Associate Business Systems Analyst (BSA) role is a mission-critical position within the Financial Clearance product suite, directly supporting a key revenue stream for the organization. The Associate Business Systems Analyst (BSA) ensures and maintains seamless, secure, and compliant connectivity between payer and provider systems—an essential capability for verifying patient eligibility, validating benefits, and facilitating timely processing. This role serves as the technical and operational bridge between internal stakeholders and external payer networks, ensuring that data flows are uninterrupted and accurate. 

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Manage and maintain payer/provider connectivity for eligibility and benefit validation workflows.
• Serve as the primary liaison between internal stakeholders and payer technical teams to troubleshoot and resolve integration issues.
• Monitor and analyze transaction logs and system performance to ensure compliance and operational efficiency.
• Collaborate with product and engineering teams to support enhancements to the Financial Clearance platform.
• Ensure all processes comply with HIPAA and internal PHI handling policies.
• Support onboarding of new payer connections and validate data integrity during implementation.
• Document business requirements and translate them into functional specifications for development teams.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma / GED (or higher)
• 3+ years of experience in healthcare IT, revenue cycle management, or payer/provider integration
• 3+ years of experience with EDI transactions (e.g., 270/271, 837, 835) and payer connectivity protocols
• 3+ years of experience with PHI compliance requirements and HIPAA regulations
• 3+ years of experience in cross-functional projects and communicate effectively with technical and non-technical stakeholders
• 3+ years of experience with tools such as ServiceNow, Jira, or similar ticketing and workflow systems
• 3+ years of experience interpreting transaction logs and identifying root causes of system issues
• Ability to work 8:30am – 5:00pm in CST or EST

Preferred Qualifications:

• Bachelor’s degree in healthcare administration, information systems, or a related field

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

    

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. 

   

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

   

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

   

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

   

   

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment. 

   

   

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