Project Manager

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You’ll help improve the health of millions. And you’ll do your life’s best work.(sm)

Are you a subject matter expert using Six Sigma methodology to deliver outstanding results? Would you enjoy working in a culture that values integrity, compassion, relationships, innovation and performance? Assist us with strategic initiatives crossing business teams and operating groups as a Six Sigma Black Belt by championing the development and implementation of continuous quality improvement projects as part of our Continuous Process Improvement team.

Position Description:
Work with a team to provide end to end continuous quality improvement.
Use pertinent data and facts to identify and solve a range of problems within area of expertise.
Investigate non-standard requests and problems, with some assistance from others.
Work within a specific knowledge area.
Prioritize and organize own work to meet deadlines.
Provide explanations and information to others on topics within area of expertise.
Assess and interpret customer needs and requirements.
Identify solutions to non-standard requests and problems.
Work with minimal guidance
Translate concepts into practice.
Act as a resource for others with less experience.
Consult and work with management in identifying process improvement opportunities
Quantify quality results and trends and implement actionable improvements for the organization
Champion coordination and collaboration in all project, quality and implementation activities
Interact with internal business units to expand quality discipline in all functional areas of the department.
Participate in the design, development, implementation and monitoring of quality programs
Serve as a catalyst for change

Six Sigma experience (Black Belt experience or Green Belt Certification is a plus)
2+ years experience in process improvement, quality management, project management and/or business analysis
BA/BS degree related field and/or equivalent education and experience required
Understand the metrics used to measure performance.
Ability to be multifunctional, to work with appropriate departments for the development of reporting needs and educational / staff development needs.
Excellent customer service skills.
Excellent written, verbal and presentation skills.
At least intermediate skills in MS Excel and MS PowerPoint
Preferred skills in MS Access, Visio, Minitab
The ability to work independently and be self directed while still supporting the team as a whole.
A strong preference for healthcare and/or insurance industry experience
Experience in Enrollment, Billing and/or Reconciliation preferred
Demonstrated ability to communicate ideas clearly and concisely and to ability to facilitate meetings.
Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.^SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.