Resiliency Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. 

 

The Enterprise Information Security (EIS) team is responsible for cybersecurity across our organization. We support our business and members by reducing risk, rapidly responding to threats, focusing on business resiliency and securing new acquisitions.

We are seeking a dedicated and detail-oriented Resiliency Analyst to join our Global Crisis Management (GCM) team. This role is crucial in ensuring our organization’s preparedness, response, and recovery to incidents, events, and crises. The ideal candidate will have solid analytical skills, excellent communication abilities, and a proactive approach to managing and mitigating risks.

The Resiliency Analyst is part of the GCM Team under the Enterprise Resilience (ER) Department, Enterprise Security & Resilience Office (ESRO). The GCM Team is dedicated to maintaining strong business continuity and promoting resiliency by managing events that impact UHG people, property, and reputation.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Position Details:

Schedule: Full time 40 hours/weekly, Monday through Friday 11:00am – 8:00pm Central time – 60-minute lunch; One weekend every other month on call Saturday and Sunday.

 

Primary Responsibilities:

• This role involves monitoring and providing proactive situational awareness
• Analyzing time-sensitive information, managing program administration tasks, handling incidents, and supporting events and crisis management efforts
• The Resiliency Analyst will collaborate with shift leads to ensure effective execution of tasks. Our team operates on a 24/7 Follow-the-Sun model, with three shifts, ensuring continuous global crisis management

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Experience in incident response, crisis management, emergency management, business continuity, and/ or intelligence analysis
• Experience working within a command/ operation center environment
• Proficiency with MS Office (Excel, Word, OneNote, PowerPoint, Teams)
• Excellent customer service, demonstrated ability to self-manage, be proactive, and organized
• Write and speak clearly and proven ability to communicate effectively with internal and external partners
• Able to work a rotating on-call schedule, including weekends and regional holidays, to ensure continuous support coverage
• Able to work 11:00am – 8:00pm Central Time

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

  

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

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