Clinical Engagement Lead

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.

We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we’re on the constant lookout for fresh talent to join our expanding teams.

At Optum UK, our mission is to create and use actionable insight to make the UK health and care systems work better for everyone. As a Clinical Engagement Lead in Optum Advisory Services UK, you will play an integral role within client-facing delivery programmes, facilitating insights to action and providing consulting support to health and care organisations in the UK. The role will spend much of the time with clients and their teams, sometimes onsite, to support successful delivery of the agreed outcomes, working to achieve the overall goal of driving change within systems and the populations they serve. As a Clinical Engagement Lead, you will help to craft and support programmes that include locality, place and system facilitation and leadership. As part of this, you will coach key health and care leaders, including clinicians, to use PHM to drive integrated and coordinated care.

Primary Responsibilities:

• Provide expertise as part of consulting engagements, leading people during workstream sessions focused on patient pathway interventions and driving change within health and care settings
• Lead out and drive focus on ‘clinically-led’ delivery approach to our client engagements
• Strategic engagement of leaders to build understanding and programmes of work related to PHM maturity
• Interpret and analyse health and care data in a linked-data solution, developing your analysis in such a way that it tells a compelling story that enables multidisciplinary teams to improve the care for cohorts of their population
• Facilitate workshops for multidisciplinary teams to drive transformation through change management and collaboration
• Coaching of leaders, managers, clinicians to help embed PHM & VBC principles
• Evaluate the effectiveness of all workstream activities
• Measure and monitor PHM maturity growth as a result of our engagement
• Identify opportunities for, and engage to create case studies from completed works
• Clinical and programme delivery input into business development opportunities
• Actively participate in the design of wrap-around transformation programmes for wider Optum product range
• Support the growth of PHM mindset through internal coaching & educational sessions
• Influence organisational PHM & VBC thinking in relation to engagement learning
• Join our product teams to provide input on the development of new products, including new technology platforms and software to support health and care work

 You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. 

Required Qualifications

• Bachelor’s degree (or higher) or equivalent experience
• Direct clinical experience, including nurse, allied health professional or pharmacist (with a current registration) 
• Direct experience in a multidisciplinary team, including mental health practitioners, social workers, team leads or care managers, community or voluntary sector leads
• Facilitation, training or presentation experience, ideally in a clinical or health and care setting
• Intermediate level of proficiency with Microsoft 365 suite of products
• Ability to travel to client sites

Preferred Qualifications:

• Experience in consulting
• Existing experience or desire to work with data analytics or health analytics
• Leadership coaching certification (ILM level 5 or higher)

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. 

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.

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