EMR Manager – Health Plans System – Kelsey Seybold Clinic – Pearland Admin Office

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.  

 

Responsible for managing a team of analysts implementing, supporting and optimizing applications used by the organization in an outpatient healthcare setting utilizing Epic EMR. Ensures that appropriate change management, standard operating procedures and security controls are maintained and followed. Helps with and acts as a backup for the IT Applications Director as needed.

 

Primary Responsibilities:

• Project Management: Works with supervisors, team members, vendors, business owners and subject matter experts to ensure project scope is defined, tasks stay on track, and goals are met. Ensures project status updates are communicated to other leaders within the IT department. Proactively monitors their staff to ensure productivity
• System Development: Provides guidance and direction on system development. Maintains application knowledge to be able to help with complex workflows and troubleshooting of systems. Work with vendors and other organizational teams in maintaining system readiness and quick error resolution. Ensure system build is correct and accurate to prevent unwanted consequences
• Communications: Provide IT Director with accurate and timely updates on projects and systems. Ensures staff are kept updated on information relayed to the manager for distribution to their staff. Able to communicate effectively by leading meetings and providing status reports as needed
  Budget – Gathers yearly software maintenance costs and works with Director on budget creation
• Vendor Relationships: Works to maintain positive vendor relationships and holding them accountable for deliverables. Meets regularly with vendor staff to review any system issues and come up with resolutions. Works with vendor to review new technology, workflows and optimizations
• Staff Management: Leads and takes a proactive approach to managing staff and projects. Ensures staff are properly trained to perform their job duties. Responsible for working with team supervisors to ensure projects stay on track. Escalates issues appropriately and timely. Evaluates and determines best course of action to rectify issues. Responsible for annual appraisals, counseling, Performance Improvement Plans, and/or Corrective Action when necessary. Maintains a positive work environment

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree in IT or related field
• 5+ years in a Team Lead/Supervisor role
• Project management experience
• Proven knowledge in healthcare workflows
• Microsoft Office Tools experience

 

Preferred Qualifications:

• Master’s degree in IT or related healthcare field
• Certified in EPIC clinical modules
• Project Management certifications
• 5+ years of experience as an IT Applications Manager

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

 

 

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.