AI Digital Transformation Analytics Lead – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.

We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we’re on the constant lookout for fresh talent to join our expanding teams.

Optum is looking for an experienced, curious, and self-motivated individual to lead a team that will be responsible for the development of new products and services for the organization. Partnering with business stakeholders, data science teams and technology teams, you will build solid relationships with our internal stakeholders, acquiring knowledge of the business and driving strategic platform build.

We are accountable to manage one of the most complex areas of UnitedHealth Group, one of the largest companies in the world. We have to bring initiative, innovative thinking and curiosity to constantly evolve in a highly regulated environment. The changes we make have impact the next day for millions of people in the US market.

Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can have fun doing it.

• As the Digital Transformation Analytics Lead, you will support the risk and quality management projects to create significant revenue and cost savings initiatives
• This person will focus on AI and machine learning development, with an emphasis on natural language processing (NLP), LLMs, and retrieval-augmented generation (RAG) techniques

Primary Responsibilities:

• Drives excellence and standardization across the data science team with a focus on consistency, efficiency, and scalability of AI/ML solutions.Take primary ownership of the suite of data science and AI assets built within the team, ensuring proper governance, monitoring, and alignment with departmental standards and organizational, legal, and compliance requirements
• Take primary ownership of the pipeline of data science solutions assigned to the team – ensuring consistent use of tooling and processes across the team.Identify opportunities to leverage AI/machine learning to improve business outcomes
• Aligns team skills and capabilities with business priorities to maximize impact
• Provide strategic and technical direction aligned to analytic efforts around AI/ML
• Collaborates with cross-functional teams to help identify opportunities for optimization and strategic growth
• Complies with and contribute to departmental standards related to data, data governance, project planning, audits, validation, and documentation
• Promotes experimentation and piloting of new AI solutions to accelerate business transformation
• Stays current on internal and external technological advances in AI and advanced analytics that can be applied to document processing
• Ensures the responsible and ethical use of AI by embedding security, compliance, and data governance standards into AI solutions
• Present AI vision, roadmaps, and results to senior leadership

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 8+ years of experience in AI/ML with demonstrable career progression from individual contributor to technical leadership roles
• 8+ years solid and current programming skills in Python or other relevant programming languages
• 8+ years of hands-on experience with machine learning libraries and frameworks
• 6+ years public cloud experience (Azure, and/or GCP, and/or AWS)
• Extensive experience working within technical and business professionals in a corporate matrix management environment, managing multiple priorities, driving AI strategies and delivering business impact
• Current and extensive hands-on experience with modern AI tools, frameworks, and methodologies
• Experience with ethical and regulatory considerations in data science and willingness to apply them in practice 
• Demonstrated ability to communicate technical results to a diverse audience, with a connection back to the business objectives and outcomes
• Demonstrated ability to balance strategic leadership with hands-on technical contribution

Preferred Qualifications:

• Experience in Risk adjustment programs 
• Experience managing a team of data scientists
• Demonstrated exceptional leadership, communication, and executive presence skills
• Natural curiosity to learn more, dig into details, and understand the key drivers of emerging trends and challenges

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.