Senior Technical Analyst

Senior Technical Analyst- Dublin/Letterkenny

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come makes an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.

Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone.

As a Senior Technical Analyst, you will be working with Payment Integrity Data Mining team. Your primary responsibility will be to assist in the development and deployment of advanced analytics designed to detect claim overpayments across various platforms and lines of business. This will play a crucial role in enabling recovery and cost avoidance, significantly contributing to our overall organizational efficiency and success.

Primary Responsibilities of the Senior Technical Analyst:

• Lead large, complex projects to achieve key business objectives

• Translate highly complex concepts in ways that can be understood by a variety of audiences

• Engage with clients to clearly define business requirements

• Interface professionally with databases, ETL, modeling and development teams

• Perform complex data analysis to support research requests by the client

• Create technical specifications, unit test plans, dataflow diagrams and logical data models

• Follow quality assurance guidelines including the documentation, review and approval of all project related artifacts

• Coordinate with development teams, operations teams and management to enhance operational metric reporting

• Troubleshoot client and operational issues quickly and comprehensively

• Lead operational processes

• Support, train and mentor fellow analysts and developers 

• Work with minimal guidance; seeks guidance on only the most complex tasks

• Introduce AI-powered tools and agentic systems to scale analytics and enhance decision support across business units.

• Function well within a matrix organization (E.g. – supporting multiple leaders)

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications of the Senior Technical Analyst:

• Bachelor’s degree or equivalent experience

• Proven previous experience writing SQL queries/scripts 

• Previous experience of structured and unstructured database experience 

• Proven previous Analytic testing experience

• Previous IT technical writing experience

• Advanced Excel skills

• Proven previous healthcare claims experience

Preferred Qualifications of the Senior Technical Analyst:

• Audit Recovery, Coordination of Benefits (COB), or Fraud experience

• Healthcare data analytics experience (Financial and Metrics based reporting)

• Knowledge of cloud-based data warehousing environments

• Experience with Python for data analysis 

• Knowledge of AI frameworks

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.

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