Clinical Program Consultant – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As a Program Consultant in Clinical Operations, you will be at the cutting edge of values based initiatives within the space of clinical case management and utilization management serving Optum’s providers and most vulnerable members in partnership with the enterprise.

This is the place where new technologies, operational concepts, and data analysis techniques are put to the test to improve business outcomes and bring member experience to the forefront.  You’ll use data & insights to make bold, business-savvy recommendations and meaningful process improvements.  And you’ll do it all while telecommuting from anywhere in the U.S.

The core hours for this role are 8am – 5pm M-F Central Time Zone with ability to flex as needed.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Independently lead large, highly complex initiatives from ideation, operational readiness, implementation & post-deployment
• Collaborate with multiple stakeholders and leaders to ensure operational readiness and exceptional program performance
• Administer process document library, working with stakeholders to oversee revisions for content and formatting 
• Develop and implement strategic business solutions through analysis of data & business processes
• Proactively drive change & efficiency by contributing innovative ideas 
• Develop and document processes to ensure operational compliance with internal & external regulatory and compliance standards

In this position, you’ll work alongside a high caliber team – creating innovative solutions to help our programs accomplish their goals and impact the lives of millions.  

Here are just a few of the talents you’ll leverage for success:

• Ability to work in a fast-paced environment 
• Proven time management & organization skills – and the ability to re-prioritize on a dime
• Solid quantitative & qualitative analytical skills
• Proven collaborator and an influencer of change
• Quick learner, creative problem-solver and solid system thinker
• Analyze complex issues, draw relevant conclusions, and implement effective solutions
• Excellent meeting facilitator, polished presentation skills & experience adapting to the style of their audience
• Robust attention to detail and able to maintain accuracy on detailed tasks while meeting deadlines

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Masters level clinician in a behavioral health field
• 5+ years of experience in a clinical behavioral role, leading large-scale, strategic projects & initiatives
• 2+ years of experience in analysis of business processes and providing improvement recommendations
• Advanced skills in MS Office (Excel, Word, PowerPoint, OneNote, Teams)
• Access to high-speed internet from home (Broadband cable, DSL or Fiber)
• Dedicated workspace from home

Preferred Qualifications:

• PMP (Project Management Professional) Certification
• Experience with reporting development and maintenance including Tableau
• Experience with Clinical Technology Applications
• Experience with Lean, Agile, Six Sigma and/or DMAIC
• Healthcare experience
• Technical background with system integrations
• Intermediate level of proficiency with Visio
• Proven exceptional written communication skills with ability to simplify complex data or concepts and convey them clearly and concisely to a wide variety of audiences

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.