Specialized Pharmacy Technician – San Juan

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This Specialized Hospital Pharmacy Assistant supports the pharmacy department with a specialized focus on administrative tasks as requested by the Pharmacy Director. This role ensures accurate record-keeping, inventory, billing support, and compliance with hospital policies, regulatory requirements, and payer standards, among others. The assistant works under supervision of a licensed pharmacist and in collaboration with client staff as required.

Primary Responsibilities:

• Review and reconcile high-cost medication usage daily
• Audit patient-specific information about medication administration and accurate charges in the hospital’s electronic medical record (EMR)
• Maintain logs and reports of high-cost medications for internal auditing and compliance
• Serve as liaison between pharmacy, nursing and administrative department (Utilization and Billing) regarding the use of high-cost medications
• Assist in the preparation of medication use reports for pharmacy, finance and administration departments
• Collaborate with billing and finance staff to ensure proper calculations related to coding and charge capture for medications outside of standard per-diem coverage
• Provide support to resolve discrepancies in medication billing records
• Compile and submit documentation to support insurance claims and prior authorization requests, when necessary, as required by Utilization Department
• Asist with procurement with medication and supplies in coordination with pharmacy buyer and supervisor
• Monitor inventory levels regarding medication availability vs active patient on the medications
• Asist in any other task related with the operation of the pharmacy as request by the supervisor

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
 

Required Qualifications:

• High school diploma or equivalent
• Register Pharmacy Technician and eligible for state registration/licensure
• 2+ years of experience in  pharmacy setting
• Solid attention to detail and organizational skills
• Proficiency in EMR, pharmacy information systems, and billing software
• Intermediate to advanced proficiency in excel, including pivot table knowledge
• Ability to communicate effectively with pharmacists, nurses, physicians, and administrative staff
• Knowledge of medical terminology, pharmacy practices, and billing processes

Preferred Qualifications:

• Completion of an accredited pharmacy technician program
• Experience in a hospital pharmacy setting
• Experience with billing, charge capture, or healthcare documentation 
   

Work Conditions:

• Hospital inpatient setting with both clinical and office-based tasks
• Requires extended periods of computer work and interaction with multiple hospital departments
• May include rotating shifts, weekends, and holidays depending on departmental needs

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.