Manager User Experience – UI or UX

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Define and own the UX vision, strategy, and design standards across products
• Lead, mentor, and develop a team of UX designers, researchers, and content strategists
• Establish UX best practices, processes, and design systems
• Advocate for user-centered design across the organization
• Oversee end-to-end UX design including discovery, wireframes, prototypes, and final design execution
• Ensure design consistency and usability across platforms (web, mobile, and other digital touchpoints)
• Conduct and guide usability testing, user research, and data-driven design decisions
• Review and provide constructive feedback on design deliverables
• Partner with Product Managers to align UX strategy with product roadmaps
• Collaborate with Engineering teams to ensure design feasibility and quality implementation
• Present design concepts, insights, and recommendations to executive stakeholders
• Translate complex requirements into simple and intuitive user experiences
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree or equivalent experience
• 10+ years of experience in UX/UI design, with 3+ years in a leadership or principal role
• Experience with AI-assisted design/development tools and prompt engineering 
• Experience working in Agile/Scrum environments and collaborating with cross-functional teams
• Experience with AI-assisted design/development tools and prompt engineering 
• Solid understanding of accessibility, usability, and inclusive design principles
• Familiarity with healthcare, finance, or other regulated industries
• Background in software engineering or computer science
• Solid portfolio demonstrating expertise in user-centered design, interaction design, and visual storytelling
• Proficiency in design tools preferably AI driven tools and front-end technologies (HTML, CSS, JavaScript, React/Next.js) 
• Proven solid communication and stakeholder management skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.