AI/ML Engineer – Remote

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

The Optum Technology Digital team is on a mission to disrupt the healthcare industry, transforming UHG into an industry-leading Consumer brand. We deliver hyper-personalized digital solutions that empower direct-to-consumer, digital-first experiences, educating, guiding, and empowering consumers to access the right care at the right time. Our mission is to revolutionize healthcare for patients and providers by delivering cutting-edge, personalized and conversational digital solutions. We’re Consumer Obsessed, ensuring they receive exceptional support throughout their healthcare journeys. As we drive this transformation, we’re revolutionizing customer interactions with the healthcare system, leveraging AI, cloud computing, and other disruptive technologies to tackle complex challenges. Serving UnitedHealth Group’s digital technology needs, the Consumer Engineering team impacts millions of lives through UnitedHealthcare & Optum.

The Optum Technology Chief Digital Office (CDO) Leadership team is transforming Optum to be an industry-leading Consumer brand. We are on a journey towards delivering a best-in-the-industry consumer experience to our patients and providers by delivering personalized digital solutions that support our consumers throughout their healthcare journeys. This team is transforming to meet the moment – to begin radically altering the way our customers engage with the healthcare system using modern tech to solve some of the most complex problems experienced along the way.

Serving all of UnitedHealth Group’s digital technology needs, the CDO team is responsible for driving outcomes across nearly 30 million+ human lives with UnitedHealthcare insurance, a number which puts UHC at the top of the pack as the largest managed care provider in the United States.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Work with automation and orchestration tools such as Kubernetes, GitHub Actions or other commercial PaaS offerings
• Continually monitor industry developments in Cloud infrastructure developments, tools and products used in the cloud delivery model
• Work with Software, Platform Engineering and Operations teams on the development and delivery of operational ready platforms
• Work with log aggregation tools like Splunk and ELK
• Design automated, resilient, scalable platform solutions
• Participate in development of automated delivery work flows using cloud automation and orchestration tools, Unix shell scripting and other deployment tools
• Assess and interpret customer needs and requirements
• Involved in solving moderately complex problems and/or conduct moderately complex analysis
• Deliver the process and standards for developing new and exciting services for our customers
• Develop integrations between vendor tool APIs and automation frameworks
• Provide explanation and information to others on difficult issues
• Coach, provide feedback and guide others
• Identify/quantify scope and impact of business changes on systems
• Support, design and improve on monitoring, alerting and tooling efforts
• Maintain awareness of current technology assets, and the applicability and capability of each
• Ability and willingness to augment current expertise with new open source or targeted vendor technologies

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree in Computer Science, Data Science, or related field
• 3+ years of Python or Go Lang development 
• 2+ years of experience in AI/ML or Platform engineering
• 1+ years of experience with Agile methodology
• 1+ years of experience with Elasticsearch, Kafka, Prometheus, Grafana, Kubernetes
• Familiarity with MCP, A2A, and AG-UI Protocols

Preferred Qualifications:

• Experience in full life cycle activities
• Experience working across fully automated stacks in a CI/CD ecosystem
• Experience with distributed data stores at scale
• Experience in agile environments (using tools like Jira, GitHub Projects, CA Agile Central)
• Experience working effectively across multiple functional areas in a matrixed environment
• Agile DevOps delivery model experience
• Health care industry experience

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $98,547 to $175,978 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.