Executive Assistant – Eden Prairie, MN

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
 

The Executive Assistant (EA) will provide high-level administrative support to and partner with the SVP, Enterprise Technology Infrastructure and Platform Services and the Vice President, Strategy & Operations for Optum Technology, ensuring efficient operations and seamless communication within the executives’ offices. This role requires a proactive and resourceful individual with solid organizational skills, the ability to handle sensitive information with discretion, and a capacity to manage multiple priorities in a fast-past, dynamic environment. To be successful in this role, you will need to take initiative to problem solve, understand priorities, and keep up with changing and hectic schedules.  

 

You will manage leaders’ calendars, schedules, and travel (domestic and international) arrangements and itineraries as well as perform common administrative tasks, such as collaborating with other admins to maintain calendars, set up meetings, make large meeting arrangements, and manage other general administrative responsibilities.

 

This position is based on-site at Optum’s Eden Prairie, MN office.

 

Primary Responsibilities:

Calendar and Executive Time Management:

• Manage complex calendars and scheduling, including meetings series, urgent requests, and travel arrangements. Prioritize conflicting needs and ensure efficient time management.
• Gather information on meeting requests to determine their priority, goals, and agenda
• Partner with the executive to create an “ideal calendar week” that supports a balanced schedule with sufficient focused work time, space for urgent meetings, and prioritization of high-priority meetings. Work with the executive to reallocate time and meeting commitments towards the ideal calendar
• Regularly review the calendar with the executive and make recommendations and adjustments to improve time management and productivity, including what could be removed to make room for new priorities

Communication and Correspondence:

• Act as a liaison between the executive and internal/external contacts
• Screen and prioritize calls, meetings, and other communications responding on behalf of the executive where appropriate
• Handle sensitive information with the utmost discretion and maintain a high level of confidentiality in all matters

Meeting Preparation:

• Organize and coordinate meetings, including preparation of agendas, materials, and follow-up action items
• Assist with presentations, meeting materials, and research as needed
• Help plan and coordinate events, meetings, and offsite activities, ensuring all logistics are handled smoothly
• Ensure meeting participants (e.g., external customers; executives) have appropriate access to facilities and systems
• Host, coordinate, and facilitate meetings/external events as needed (e.g., introduce speakers, manage PowerPoint deck, ensure time schedules are adhered to, assist with technology, take notes)

Travel Arrangements and Expense Management:

• Coordinate detailed travel itineraries, including booking flights, hotels, transportation, and preparing expense reports post-travel
• Track and manage the executive’s expenses, ensuring timely submission of expense reports and monitoring adherence to policies

Other general administrative responsibilities:

• Assist with creating and editing power presentations, e-mail communications and reports
• Determine priority of matters of attention for the executives, redirect matters to staff to manage, or handle matters personally, as appropriate
• Handle printing and copying
• Request follow ups and take follow up actions to support project deliverables.
• Monitor email and the review/approval system to identify urgent requests

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma/GED
• 5+ years of experience as an administrative professional supporting C-Suite level executives including managing:
  • multiple tasks/calendars for leadership
  • travel arrangements and creating and submitting expense reports
  • meetings and events
  • office documentation and supplies
  • confidential and sensitive information per policies
• 5+ years of experience with Microsoft suite of applications (Outlook, Word, Excel, PowerPoint, Teams)
• 3+ years of experience providing support including internal and external communications in an executive environment including interactions with individuals at all levels, including at the C-Suite level, within the company as well as with industry partners, customers, and vendors
• 3+ years of experience collaborating with cross functional externally facing organizations such as Communications, Marketing, Government/Public Affairs
• 2+ years of project management experience 
• Ability to work outside of typical working hours when necessary

 

Preferred Qualifications:

• Collaborate with EA peers and others across Optum to ensure best possible reputation of the leaders being supported
• Solid written and verbal communication, convey messages with accurately and diplomatically
• Proactive problem solving and anticipation
• Detail-oriented with a solid self-starter mentality
• Possess solid emotional intelligence
• Demonstrate tactical and strategic thinking
• Willingness to learn about technology and the organization

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.    

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.    

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.