Lead Technical Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

Primary Responsibilities:

• Customer Focus:
  • Work with product manager and business to obtain voice of customer (VOC) and identify capabilities to add to the product
  • Define and provide direction for user experience and user interface (if applicable to product)
  • Create user documentation (if applicable to product)
  • Create and communicate the value proposition via internal marketing material for product promotion
• Designs, develops, and manages activities for a specific product or group of products from product definition and planning through production, release, and end of life
• Responsible for the full product lifecycle management, with a technical focus, including strategy, design, development, management, and end of life of new, existing or acquisition products
• Leverage market insights to understand market/customer needs as well as emerging technology developments and trends to identify new opportunities or make adjustments to current product offerings
• Balances deep subject matter expertise in the product, business use cases and strong technical aptitude
• Accountable for delivering product performance against expectations and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs
• Accountable to and/or own the P&L
• Responsible for cross-functional stakeholder management to include but not limited to design, engineering, scrum teams, business leaders, etc., functioning as technical expert with a fluency in development concepts and modern development practices
• Positions in this function may require a background or degree in computer science or engineering
• Reviews the work of others
• Develops innovative approaches
• Sought out as expert
• Serves as a leader/ mentor
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s Degree with 10+ yrs of experience
• Sound Healthcare background and product knowledge
• Product Management Discipline
  • In-depth understanding of lean product management best practices and frameworks
  • Understand capabilities across the portfolio / product line
  • Not prescriptive, with theoretical definitions of what’s needed in every scenario. Instead, you consider the challenge, dependencies, constraints, and apply the right tools based on your knowledge of various product management methodologies/frameworks
  • Understands cross customer deliverables between product lines
  • Partners appropriately to support dependencies
  • Partners appropriately across the portfolio to minimize overlapping work
  • Ensures high-level roadmap alignment across portfolios where required
  • Effectively looks ‘up and out’ to influence multiportfolio capabilities and their dependencies; enables on-time delivery via manageable features/stories coordinated across teams
  • Negotiates win-win solutions across teams and lines of business (cross application / cross portfolio)
  • Communicates effectively with all senior stakeholders (up to Senior Leadership)
  • Clearly communicates strategic portfolio direction via multi-year roadmap

Preferred Qualification:

• Technical Acumen
  • Speaks credibly to both business and technology partners across teams and levels
  • Clearly communicates strategic portfolio direction via multi-year roadmap 
  • Understand the infrastructure/technology/flow of product
  • Understand the system components and how they integrate
  • Influence the prioritization of the product backlog
  • Evaluating technical alternatives and decomposing significantly complex problems into straightforward technical propositions
  • Fluent in Aha, Rally, GitHub

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.