Sr. Administrative Assistant Healthcare

Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.

This position will report directly to the Associate V.P. Provides a wide variety of administrative support for all sections within the department. Assists in adherence to Departmental budgets including some Concur reports, helps prepare documents for personnel changes, documents for day-to-day operations for the department, including operations reports, and assistance. Serves the department as an administrative liaison for all internal and external inquiries related to CCC. Will assist where applicable with scheduling of CCC external events. Works at marketing events for CCC, including presentations, session set ups.

Primary Responsibilities:

• Performs general clerical duties to include but not limited to: photocopying, faxing, mail distribution, filing and coordination
• Coordinates and maintains department records for staff, office space, phones, company credit cards and office or desk keys. Assists with CCC equipment tracking, logs, security, and possibly delivery of CCC equipment to our Providers and Clinical Support Staff, or members and CCC staff. Helps with work at home/telecommuting staff
• Creates and modifies various documents using Microsoft Office and possibly Tableau. This can include assisting and putting power point slides together and meeting preparation materials Preparing reports for presentations, or meetings with the AVP or his/her Dyad partner
• Provides support for not only the AVP, but his/her Dyad partner
• Maintains department Outlook Calendar. May be asked in monitoring for incoming requests for events or equipment from the CCC team. May be asked to assist with tracking or logs for incoming events
• Coordinates department meetings and conference calls as needed or anticipated
• CCC equipment supply ordering and registration assistance. Office supply ordering and inventory maintenance including Par Levels for medical kits
• May need to deliver equipment; need to be able to go to CCC or WellMed marketing events for set up or manning tables/booths
• May be asked to assist as necessary, with outbound calls for CCC events not related to patient scheduling
• Coordinates travel arrangements, and working with our Region’s extended territory staffing.
• Answers phones promptly and uses good judgement in distributing messages in a timely manner
• Keeping/coordinating the overall calendar of all CCC activities/interventions including any NTX strategy or Interdisciplinary Team (IDT) events
• Records minutes at various CCC directed meetings
• Create any member mailings or customized calling scripts that are necessary to support CCC efforts
• Assist with Department Onboarding and offboarding, including asset retrievals
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school graduate or GED
• 2+ years of related work experience including data entry
• 2+ years of experience working with Microsoft Office – including working experience with Excel, Word, Power Point, Outlook 
• Tableau and Smartsheet experience
• Working knowledge of medical office procedures and medical terminology
• Proven excellent organizational skills, and strong attention to detail
• Proven ability to accurately sort and file materials by alphabetic or numeric systems
• Proven effective communication and customer service skills 
• Proven ability to travel frequently within assigned market
• Proven ability to multi-task in a fast paced and deadline driven environment
• Proven flexible and adaptable to change
• Proven ability to maintain professionalism and a positive service attitude at all times
• Current Driver’s License and reliable transportation

Preferred Qualifications:

• 1+ years of Managed Care Experience 
• Experience in medical office, or hospital or practice 
• Bilingual (English/Spanish) 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.