Hospital Collections Representative – National Remote

Número de la requisición: 2269424
Categoría de la vacante: Billing
Localização da vaga: Dallas, TX
(Remote considered)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

 

This position is full time Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am – 3:30 pm PST. It may be necessary, given the business need, to work occasional overtime.

 

We offer 4 weeks of on-the-job training. The hours of the training will be aligned with your schedule.

 

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

  • Perform research/follow up on various computer systems and document payer information regarding current status, payment expectations, notes of conversations and other relevant information
  • Use mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding medical bill accounts and balances
  • Obtain agreement on potential balance payoff and/or payment terms within stated level of authority  and guideline limits
  • Prepare and submits reports to internal management on status of outstanding medical bills and proposed / planned payment settlement details

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED
  • Must be 18 years or older
  • 2+ years of hospital medical collections experience
  • Experience using a UB04 form to bill
  • Experience with major payers such as Blue Cross, Blue Shield, etc.
  • Computer skills, including working knowledge of MS Windows and navigation, mouse, and keyboard skills
  • Ability to work 07:00AM – 03:30PM PST, Monday – Friday

 

Preferred Qualifications:

  • Computer knowledge of EPIC

 

Telecommuting Requirements:

  • Ability to keep all company sensitive documents secure (if applicable)
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

  

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy  

 

The hourly range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

 

#RPO

Información adicional sobre la vacante

Número de la requisición 2269424

Segmento de negocio Optum

Nivel del cargo Individual Contributor

Disponibilidad para viajar No

Ubicaciónes adicionales de la vacante

Hartford, CT, US

Tampa, FL, US

Minneapolis, MN, US

Phoenix, AZ, US

Estado de horas extras Non-exempt

Vacante de teletrabajo Yes