AI or ML Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

FTE with AI/ML expertise is required to build internal knowledge and to support the AI Initiative scrum teams as Lead & Coach

Primary Responsibilities:

• AI/ML Engineers code and develop software that deploys ML models and algorithms into production
• Communicate and present complex analytics results and concepts to leadership and internal stakeholders
• Employ AI and/or ML that may include natural language processing (NLP), natural language understanding (NLU), semantic understanding, intent classification, computer vision, deep learning, and automatic speech recognition (ASR)
• Applies deep learning technologies to give computers the capability to visualize, learn and respond to complex situations
• May adapt machine learning to areas such as artificial intelligence, robotics and other products that allow users to have an interactive experience
• Work with large scale computing frameworks, data analysis systems
• Employees in this role are expected to apply knowledge of experimental methodologies, statistics, optimization, probability theory and machine learning using code for tool building, statistical analysis, using both general purpose software and statistical languages
• Apply AI/ML expertise  to build internal knowledge and to support the AI Initiative scrum teams as Lead & Coach 
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree or higher in computer science engineering with a focus on language processing
• 6+ years of experience in AI ML roles
• Experience implementing multiple machine learning and AI techniques such as supervised, unsupervised, reinforcement learning, Deep learning, NLP
• Proficiency with cloud development environments such as Azure Proficiency with experience in ML and NLP R&D with demonstrable impact
• Proven excellent analytical and problem-solving skills, including the ability to disaggregate issues, identify root causes and recommend solutions
• Proven good grasp of using LLMs, Deploying LLMs Proficiency in libraries such as Hugging face and OpenAI API

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.