Ambulatory Revenue Cycle Business Analyst – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

Acute / Ambulatory Revenue Cycle Business Analyst will support operational reporting of RCM data for Optum’s health system partners. 

Primary Responsibilities: 

• Provide revenue cycle management analysis in all areas of revenue cycle operations which includes: 
• Patient financial services (charge capture, pre-billing, billing, follow-up, cash posting, account resolution)
• Decision support and analytics
• Productivity and quality management
• Additional Root Cause Analysis
• Patient access (scheduling, pre-registration, insurance verification, financial counseling)
• Registration/Admission (ED, inpatient, outpatient, ambulatory)
• Health Information Management (transcription, coding, clinical documentation improvement) 
• Understand key revenue cycle metrics and performance indicators and provide reporting of operational and financial performance
• Evaluate and interpret data to monitor performance, identify trends and determine root cause issues 
• Able to communicate effectively (written and verbal) findings of analyses and audits to support operation and financial decisions
• Understand and represent Optum360 Business Intelligence and services and how they will improve partner operations
• Collaborate with partner revenue cycle teams to facilitate resolution of process issues and implement world-class solutions
• Serve as a resource for special projects and priority analysis assignments 
• Effective at working at both a data detail level and a strategic thinking level 
• Able to prioritize and manage multiple tasks and projects simultaneously
• Project responsibilities may include:
• Analyzing large data sets and identifying and interpreting patterns and trends in the data
• Evaluating business processes, identifying opportunities for improvement and making recommendations to clients
• Managing multiple client-related priorities concurrently and addressing issues accordingly
• Tracking and Communicating project status regularly with manager
• Writing client reports including summarization of project objectives, approach and results

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 4+ years of work experience in Revenue Cycle Management including Patient Financial Services
• 2+ years of experience in RCM Analytics
• 2+ years of experience in acute setting
• Experience in business intelligence visualization tools (Power BI and / or  Tableau)
• Demonstrated experience driving insights from RCM data
• Intermediate level proficiency with Excel and PowerPoint

Preferred Qualifications:

• Healthcare consulting experience  
• Experience supporting Patient Financial Services
• Experience in Acute setting
• Proficiency with Microsoft Word, Visio, and Outlook
• Solid analytical and organizational skills
• High degree of self-motivation, versatility, and flexibility
• Intuitive and skilled at problem solving
• Excellent interpersonal, written, and verbal communication skills
• Effective presentation skills and ability to facilitate meetings with senior leadership both internally and externally
• Ability to work in a fast paced and deadline driven environment

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.