Sr. Account Executive – Northeast Provider Market – Remote in EST or CST

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

 

The Provider Market Senior Account Executive is the executive point of contact for key strategic Provider clients. The Senior Account Executive is charged with developing and executing strategic and commercial plans to achieve above-market growth in delivering Provider solutions to our customers. The senior account executive is accountable for the profitable growth and deployment of the overall Provider portfolio within the client relationship working directly with customers and internal and external partners to deliver on customer commitments. Where appropriate, the senior account executive will work with team members across Optum Insight, Optum Health, Optum RX and UHC to align on customer plans and priorities.

 

The senior account executive is accountable for driving growth within the account as it contributes to the regional and market P&Ls. You will engage the matrixed teams in support of account objectives for revenue, earnings, growth and client satisfaction. This includes engaging with the sales teams, operations, product, and technology teams, as well as other groups at the Optum level required to deliver upon our aggressive growth and innovation objectives.

 

This role will be strategically aligned to our Northeast Region which includes the following areas: OH, PA, NY. Travel for this role will be required 25-50% of the time based on the client’s need.

 

If you are located in the EST or CST time zone, you will have the flexibility to work remotely* as you take on some tough challenges.

 

Primary Responsibilities:

• Build, nurture and grow intimate, consultative relationships with key Provider clients to understand the client’s strategy and business needs
• Constantly assesses the value that Optum solutions are delivering
• Lead team members across the matrix to develop approaches that increase the value we provide and increase the impact Optum has on the client’s business
• Create value story consistent with the client’s strategy. Present value of Optum solutions to various levels within the client, including executives, decision makers and key influencers. This may include on-site or virtual meetings
• Ensure service and delivery commitments to client are met
• Coordinate and influence service delivery and effective operational interface between clients and Optum teams related to Provider solutions. Work with Optum teams to drive resolution to performance opportunities and issues
• Negotiate renewals, contractual agreements, statements of work, and performance guarantees while serving as liaison with contracting / legal / finance
• Ensure the realization of expected client savings and Optum revenue growth goals through performance management, contract renewals, and identification / advancement of upsell opportunities in partnership with sales
• Develop and present reporting on savings achievements, opportunities, and service level agreements
• Responsible for business process management and entry of timely updates to CRM System (SF.com), including but not limited to client planning, opportunity management, contact management, current solution footprint, etc.
• Drive outcomes with internal matrix business stakeholders across Optum to ensure customer centricity, high NPS scores and renewal rates, delivery against customer needs and expectations, profitable growth, and representation for the voice of the customer in our current and future products and technologies
• Influence external customers at the VP & C-Suite level as a trusted executive partner
• Deliver exceptional customer Net Promotor Score (NPS) results

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 7+ years of experience in a strategic, leadership, consultant or related role within the healthcare industry where you have been responsible for driving various KPIs/metrics and growth
• 5+ years of experience working with stakeholders and business leaders to drive outcomes
• Experience in driving deep, productive relationships with external clients
• Demonstrated success building and evolving relationships with internal C-suite and matrixed stakeholder teams
• Proven history of leading, influencing and managing indirect, matrixed teams with successful people and team leadership experience – motivating, mentoring, and developing talent
• Demonstrated track record of success driving client success across highly complex and matrixed organizations
• Proven ability to analyze complex market opportunities and develop creative solutions to a wide variety of unique market problems
• Demonstrated track record of active collaboration, engagement, oversight and strategy development of key growth opportunities
• Proven level of understanding of the healthcare market, specifically in the provider market
• Ability to travel 25-50% of the time based on business needs
• Reside in Eastern or Central time zone region of the U.S. 
• Driver’s License and access to reliable transportation

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $90,000 to $195,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.