Assistant Manager – Billing

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Primary Responsibilities:

• Training & Mentoring new team members
• Timely review of Process related documents
• Billing – initiate the periodic billing process and prepare reconciliations
• SOX Complete tie out / match files for review by supervisor / manager
• Pull reports and export into an Excel spreadsheet, utilizing pivot tables for these reports
• Manual invoicing, adjustments/write-offs (less than 10% of this role)
• Perform Accounts Receivable Reporting (large client A/R listing and account management reporting)
• Modify and/or create invoices (e.g., place in Excel format; summary level adjustments) as needed to meet specific customer requirements
• Seek assistance from on-shore billing partners to resolve billing issues
• Performs aging analysis and report out to business
• Collaborates with Cash Apps and Collections for better DSO movement
• Involve in new hire training and refresher
• Be able to support the team as a SME
• Be able to put process efficiency and process control
• Streamline the process with high level of production increase
• Timely review of contract and amendments
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Core Competencies: 

• Attention to detail, analytically minded
• Self-driven and team player
• Focus on Customers
• Good Interpersonal skills
• Fair understanding of revenue flow and cash flow

Required Qualifications:

• 5+ years of experience in Accounts Receivable – Billing role
• Understanding of accounting effect and manual adjustments in billing process
• Intermediate (or higher) level of MS Excel proficiency, including creating pivot tables, Lookups, conditional formatting for reporting purposes

Preferred Qualifications:

• Commerce degree (B.com/M.com), Accounting, Finance, or related field 
• Accounting background

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

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