Our Hiring Process

Searching for a job can be overwhelming at times. But it doesn’t have to be that way. At UnitedHealth Group, we provide full transparency into our hiring process – from the moment you begin your search to applying for a position, preparing for an interview and a potential offer of employment. This page will help you know what to expect as you pursue the opportunity to
do your life's best work.SM

Learn more about our Service Operations hiring process

  1. 1

    App Submission

    Now that you’ve found open positions; it’s time to start applying. Here are a few things to keep in mind when looking to join us.
    Application Submission
  2. 2

    Application Review

    After you apply, your resume will be reviewed by our recruiters to ensure that you meet all the qualifications required.
    Application Review
  3. 3


    You will receive an e-mail alerting you of your application status and you can also check your status via our careers website.
    Follow Up
  4. 4


    If you meet all of the qualifications, a recruiter may initiate the next steps – this can be a phone interview, pre-employment assessment or video interview.
  5. 5

    Offer & Welcome

    After the Interview process, a hiring decision will be made. If you are offered a position, it will come in the form of a verbal offer of employment, followed by an email when you accept.
    Offer & Welcome
  6. 6


    Congratulations on becoming a new employee! Your hiring manager or recruiter will convey further details including start dates, benefits, training, on-boarding information.

Recruiter Chat

Ask questions, get interview tips, find out how to make your career search a success. Chat live with a UnitedHealth Group Recruiter and find the answers you need. Click the link below to select your preferred career area and find the Live Chat hours to get started. You’ll find real answers in real time to make your career search a success.

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