Service Operations Hiring Process

Searching for a job can be overwhelming at times. But it doesn’t have to be that way. At UnitedHealth Group, we provide full transparency into our Service Operations hiring process – from the moment you begin your search to applying for a position, preparing for an interview and a potential offer of employment. This page will help you know what to expect as you pursue the opportunity to do your life's best work.SM

Learn more about Our Hiring Process



  1. 1

    App Submission

    Now that you’ve found open positions; it’s time to start applying. Here are a few things to keep in mind when looking to join us.
    Application Submission
  2. 2

    Application Review

    After you apply, your resume will be reviewed by our recruiters to ensure that you meet all the qualifications required.
    Application Review
  3. 3

    Follow-Up

    You will receive an e-mail alerting you of your application status and you can also check your status via our careers website.
    Follow Up
  4. 4

    Assessment

    If you meet all of the requirements, you will be asked to complete an online assessment that may be followed by a digital interview.
    Assessment
  5. 5

    Interview

    If you meet all of the qualifications, one of our recruiters may initiate the next steps – this can be a phone interview or video interview.
    Interviewing
  6. 6

    Offer & Welcome

    After the Interview process, a hiring decision will be made. If you are offered a position, it will come as a verbal offer, followed by an email if accepted.
    Offer & Welcome
  7. 7

    On-Boarding

    Congratulations on becoming a new employee! Your hiring manager or recruiter will convey further details including start dates, benefits, training, on-boarding information.
    On-boarding

Recruiter Chat

Ask questions, get interview tips, find out how to make your career search a success. Chat live with a UnitedHealth Group Recruiter and find the answers you need. Click the link below to select your preferred career area and find the Live Chat hours to get started. You’ll find real answers in real time to make your career search a success.

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Application Status
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Learn how to check the status of applications for jobs you have submitted with UnitedHealth Group

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