For Roberto, the world stops when he steps onto the basketball court – it's just him and the game, and the culmination of years of playing basketball. That's how he describes his passion for a sport that has defined his life from a very young age. Training, drills, sacrifice and performance have given him confidence as a competitor as well as confidence at work. As a workforce supervisor, his role is technical and challenging, and he credits his success to many years in the industry and workforce management. There's that theme again - training, drills, sacrifice, performance. "You do what it takes to get a job done, whether it's work or play, and that's what defines you," he adds. We're starting to see the pattern, and we completely agree.
How do you describe what you do to family and friends?
I tell them that my job is both technical and challenging.
Describe a challenging aspect of your job.
The most challenging part of my job is providing the operations team with accurate numbers and recommendations to make sure their work flows smoothly.
What strengths do you bring to your job?
I have years of experience with workforce management, and I think that puts me in the best position to do my job effectively and efficiently. I'm also a math major, and that comes into play on a daily basis.
Do you see any overlap between your job and your passion?
When I step onto the basketball court, it's just the game and me. Everything is about performance and training and drills and sacrifice. I feel the same way about work – I focus on my performance and do whatever it takes to get the job done. Both areas of my life are defined by my passion for competition and overcoming challenges.
Why is your passion important to you?
Basketball has been part of my life since I was little. When I'm out on the court, I'm just thinking about winning and how much I've prepared to be there. Winning is the only acceptable outcome to a game. That ambition is what drives me and fuels me to keep practicing, and the day I stop playing basketball will be the loneliest day of my life.
What do you love most about your job?
It's incredibly technical and it uses my math skills – but most of all it puts me in a position to always do my best. It's a job I have to work at every day, and I find that very motivating.
What should someone know before joining our company?
People at UnitedHealth Group are passionate about their jobs. This is a great work environment where you're going to be surrounded by intelligent people, and it's going to make you better at your job.
Favorite person, living or dead?
Favorite movie and why?
My favorite movie is A Few Good Men; it was really great and Tom Cruise was awesome in it.
I love candies.
Most grateful for?