Royce doesn't readily call himself "a people person", but we're pretty sure it fits. Ask what he loves most about his job, and he'll say how much he enjoys interacting with customers as well as his team members on a daily basis. Ask what inspires him outside of the office, and he'll tell you about his passion for photography and capturing dynamic images of the people and world around him. In both situations, Royce finds fulfillment in motivating others to do better work, or feel better about themselves. And whether he's at the office or preparing for a photo shoot, one thing is sure: he's paying attention to the details around him, and it shows.
How do you describe what you do to family and friends?
I work for a health care insurance company, and we take care of people's health.
Describe a challenging aspect of your job.
The biggest challenge I have is keeping the people I work with motivated. I do that by interacting with them on a daily basis and getting to know them better – because when I understand where they're coming from, I'm better able to help them be successful.
What strengths do you bring to your job?
I'm really comfortable working with people, and that's important when you work for a health care company. Feeling passionate about our customers and caring for their well-being inspires me to come to work every day.
What do you love most about your job?
I love talking with and helping people – it's so fulfilling when someone tells me about their health challenges or needs and I can help in my own way.
What makes your passion important to you?
When I take pictures, I enjoy capturing the details of life, along with the little everyday interactions people have with their surroundings. When I show them those moments, it makes them feel good about themselves. That also motivates me to take more pictures, day in and day out.
Do you see any overlap between your job and your passion?
As a photographer, I have an eye for detail, and I apply that to my work as well. I have to pay attention to the details around me, not just the task itself but also the attitudes and perceptions. It all has an impact on the final result, just like photography.
How have you grown at UnitedHealth Group?
On a personal level, I've grown because the people I work with are so supportive and caring, especially my boss. Professionally, I've had a lot of training from UnitedHealth Group, and that enriches me mentally and professionally. I'm grateful for all of this.
What should someone know before joining our company?
We take our jobs seriously and people's health is a priority for UnitedHealth Group. So anyone who joins the company should have that same kind of passion and commitment for people's health.
Favorite person – living or dead.
My grandmother. I try to spend as much time with her as I can, on a weekly basis, even if it's something as simple as going to the grocery store. That's precious time for both of us.
What would people be surprised to learn about you?
That I'm shy. Even though I'm a manager and I spend my days talking with people, sometimes I'd rather stay home and read a book or listen to music.
Most grateful for?
I'm grateful for having time to do the things I love: my work and my photography.