Assistant Manager – Accounts Receivable

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Effectively work on portfolios of accounts by reaching out to customer contacts (B2B), Reduce DSO, Keep AR Flat, Maintain the tail balance (90+ ageing), place accounts to outside collections timely, manage bad debt reserves and write off balances accurately and timely
• Reach out to customers through phone calls and emails on delinquent accounts requesting payment updates
• Working internally with other departments to drive non- payment collection process – Disconnection/reconnection, termination and suspension
• Run Ageing reports and export into an Excel spreadsheet, utilizing pivot tables
• Analyze aging reports and articulate changes in the aging based upon 60+, 90+…. etc.
• Payment Reconciliation of client accounts
• Working with internal teams to resolve the dispute related to billing and contract.
• Working with Account management, Billing, Cash application and accounting teams for effective collection output
• Stakeholder management and effective communication across all the groups
• Identify areas of improvement, present findings and feedback to manager/team regarding improvement and implement change that will increase efficiency and productivity
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• MBA/M.com/B.com in Accounting, Finance or related field
• 5 – 7 years of experience in Finance, AR related activities
• Expert level of Microsoft Excel proficiency
• Open for evening shifts: 15:30 to 01:00 (late night shift 17:45 to 03:30 during closing period)
• Understanding of accounting effect and manual adjustments

Preferred Qualifications:  

• Peoplesoft ERP experience 
• Oracle Financial experience
• GetPaid collection tool
• Opportunity for a go-getter who is looking to grow within the organization

Competencies: 

• Attention to detail, analytically minded
• Self-driven and team player
• Focus on Customers
• Good Interpersonal skills
• Good understanding of revenue flow and cash flow

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.