Business Systems Analyst – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

 

Build, Configure, Install, and upgrade Servers and Workstations. Build, Configure, Install, and upgrade Workstations. Responsible for the implementation, testing on Change Healthcare Radiology products, as well as providing Teir1 level of technical support and troubleshooting (hardware/software/network) to both internal and external Change Healthcare customers. This includes installing and unpacking hardware, installing/upgrading/configuring servers and workstations, to ensure that system performance is in accordance to specifications for optimal patient care/regulatory requirements. Responsible for integration of Change Healthcare Radiology’s solutions with other Change Healthcare and 3rd party products. 

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

• Deploying, implementing and configuring all purchased Change Healthcare Radiology products and solutions 
• Performing software and hardware installation and/or upgrade, system configuration, quality testing, and documentation according to Change Healthcare defined processes 
• Test, benchmark, and verify that the implemented system is error free and functional prior to delivery to the customer 
• Work closely with customers to benchmark, design, plan and implement Radiology solutions 
• Responsible for onsite asset review included as part of the implementation and transition to the Support group 
• Performing software and hardware installation and/or upgrade, system configuration, quality testing, and documentation according to Change Healthcare defined processes 
• Responsible for all parts issued for builds which include counting, recording, exchange, replacement, report shortages and filing RMA reports 
• Perform Final Quality Assurance for finished systems as assigned in accordance to Enterprise Imaging quality system 
• Resolve technical problems, analyze and evaluate issues that may occur during implementation

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of IT experience implementing Information Systems (or related) experience building and configuring systems as well as supporting both internal and external customers
• Proven understanding of Network topology and protocols
• Proven Active Directory knowledge and understanding
• Proven advanced troubleshooting (SQL, Oracle, Microsoft OS, Active Directory, Networking, Hardware) 
• Experience with Windows based applications such as Word, Excel, and MS server 2019 and SQL 2019 
• Ability to travel up to 75% if needed

 

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Computer Technology diploma or equivalent or related experience
• MCSE and/or A+ Certification an asset Security+ certification
• Experience in medical information systems
• Ability to lift 80 lbs. of computer equipment on a continues basis 
• Ability to working in a confined space for extended period of time

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

Canada Residents Only: The salary/hourly range for Canada residents is $61,400 to $127,500 annually/per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.