Social Determinants of Health Supervisor – Remote

**If you live in the tri-state area (NY, NJ, CT), you will have the opportunity to apply for this exciting role with UnitedHealth/Optum!**

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. 

The Supervisor, Social Determinants of Health is responsible for oversight, leadership, and development of screening methods and care delivery for social determinants of health (SDOH). They will ensure referrals and interventions successfully improve patient outcomes of our global risk patient population. This role will lead a team of social workers and care team associates to receive centralized referrals from the care management team and/or providers. As a leader, the supervisor will champion SDOH as a crucial part of healthcare for our transitions of care and longitudinal care management programs. 

If you are located in NY, NJ or CT, you will have the flexibility to work remotely* as you take on some tough challenges. 

Primary Responsibilities: 

• Create an “above and beyond” culture to ensure patients share their SDOH-related needs, gain access to resources, and can better manage their healthcare
• Establish process for SDOH team to make closed-loop referrals to community resources, health plan benefits, other services, and longitudinal programs
• Identifies opportunities for process improvement for referral intake, documentation, and care coordination
• Increase referrals from clinicians and successful usage of transportation, food security, financial, housing, and other SDOH interventions
• Identify opportunities to develop and pilot new SDOH initiatives with internal resources and vendors that impacts clinical outcomes
• Coordinate with care management supervisors to provide seamless patient experience and execute team priorities
• Educate care managers and providers to better identify SDOH needs and refer for assistance
• Establish and build key relationships with community-based organizations to execute SDOH strategy
• Participate in weekly discussions and monitoring of analytics regarding the program
• Regularly present referral management, productivity, and operational data to departmental leadership
• Provide oversite of the team including but not limited to schedules, coverage, and productivity
• Support data collection and quality metrics as assigned and assist healthcare team in meeting quality metrics 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• 3+ years of experience with direct patient or community member interaction
• 1+ years of supervisory experience
• Ability to travel quarterly for group meetings
• Reside in the Tri-state markets (NY/NJ/CT) 

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.  

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.    

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.      

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.