Claims Clerk – National Remote

UMR, UnitedHealthcare’s third – party administrator (TPA) solution, is the nation’s largest TPA. When you work with UMR, what you do matters. It’s that simple . . . and it’s that rewarding. 

In providing consumer – oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record – breaking growth. 

Regardless of your role at UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast – paced and highly diversified career.

The Claims Clerk is responsible for providing expertise or general claims support to teams in reviewing, researching, investigating, negotiating, processing and adjusting claims.

This position is full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:30 AM – 9:00 PM CST. It may be necessary, given the business need, to work occasional overtime.

We offer 6 – 8 weeks of paid on-the-job / shadow – based training. The hours during training will be 8:00 AM – 4:30 PM CST from Monday – Friday. Duration for training is based on the individual candidate and their needs. More details on the training will be discussed further during the interview process by the hiring manager.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

• Provide general claims support by reviewing, researching, investigating, negotiating, processing, and adjusting claims
• Authorize the appropriate payment or refers claims to investigators for further review
• Conduct data entry and re – work; analyzes and identifies trends and provides reports as necessary
• Analyze and identify trends and provide reports as necessary
• Consistently meet established productivity, schedule adherence, and quality standards
• Recognize claims by determining claim type – HCFA, Hospital, UB, Dental, and / or RX
• Identify more complicated claims and refer them to Senior Claim Processor or Supervisor
• Work claims files to ensure the appropriate eligibility and provider records are matched to the claim
• Updates and maintains claims tracking database

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 2+ years of experience with Microsoft Excel and Microsoft Outlook, including the ability to create, edit, save, and send documents, spreadsheets, and correspondence
• Basic proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Ability to work any of our 8-hour shift schedules during our normal business hours of 6:30 AM – 9:00 PM CST. It may be necessary, given the business need, to work occasional overtime.

 

Preferred Qualifications:

• 2+ years of data entry experience
• 1+ years of experience in working with medical claims
• 1+ years of experience with working in a production – based environment
• 1+ years of experience in an office setting environment using a computer as the primary instruments to perform job duties
• Basic understanding of healthcare claims including ICD – 10 and CPT codes
• Ability to type at the speed of 60+ WPM (words per minute)

 

Telecommuting Requirements: 

• Ability to keep all company sensitive documents secure (if applicable) 
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, Rhode Island, OR Washington, D.C. Residents Only: The hourly range for this is $16.00 – $23.94 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.