Case Manager I

Refresh Center, part of the Optum family of businesses is seeking a Case Manager I to join our team in Oklahoma City, OK. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you’ll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We’re revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be – helping patients access and navigate care anytime and anywhere. We’re connecting care to create a seamless health journey for patients across care settings. Join our team, it’s your chance to improve the lives of millions while Caring. Connecting. Growing together.

As a Case Manager, you will oversee care management, case management, and utilization review for behavioral health and substance abuse services. This includes authorizing services, conducting concurrent reviews, and ensuring members receive the appropriate level of care. Additionally, the role provides care management by reviewing and evaluating both inpatient and outpatient behavioral health treatments to determine medical necessity, emergency status, and quality of care.

Primary Responsibilities: 

• Travel independently for home visits, school, office visits, or other necessary facilities
• Schedule psychiatric and PCP appointments to maintain compliance with standards
• Coordinate services within and outside the clinic (counseling, medication management, welfare, vocational services
• Implement and follow intervention plans written by a therapist
• Participate in monthly observations and weekly supervision with MHP Supervisor

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma or equivalent (GED)
• Experience with case management or other work in mental health care
• Access to reliable transportation, as well as a valid driver’s license

Preferred Qualifications:

• Bachelor’s or master’s degree in psychology, counseling, or related field
• Experience with clients that present with various issues; substance abuse, domestic violence, trauma recovery, anxiety, depression, relationship problems with family or significant others, stress management, homelessness, and/or lack of resources

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.