Product Manager – Transplant Resource Services Public Sector

For those who want to invent the future of health care, here’s your opportunity. We’re going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. 

 

Our Product Management team is vital to our success and are leaders in driving the future growth of UnitedHealth Group. Success in these careers relies on many factors: your ability to deal with ambiguity, your ability to adapt and embrace change, and a long-term commitment to making health care better for everyone.

 

The Product Manager position will entail product management in our Public Sector lines of business, Medicare and Medicaid, for Optum’s market leading Transplant Resources Services business. This program works with patients, clients and providers to improve the care of individuals seeking life-saving transplant care. The position will support the management of current business and expansion to new potential clients while working across functional lines to meet customer expectations.

 

Join our team and make a difference for transplant patients. We are looking for someone who can challenge us to think differently and who will make an active, enthusiastic commitment to our mission.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.   

 

Primary Responsibilities: 

• Determine how the consumer experience should work – translating a vision to processes and requirements
• Support the development of market and sales strategies and a value proposition
• Manage revenue or savings opportunities associated with product development initiatives
• Influence innovation across teams to ensure aligned; cohesive progress across technology, marketing and service operations.
• Serve as the primary day to day contact for UHC lines of business. 
• Understand and manage client expectations and service needs by building and maintaining positive relationships (both internal and external) and by delivering quality service, thereby enhancing Optum’s reputation in the industry
• Prepare presentation materials and present to client stakeholders; respond to client requests for information and articulate program value
• Act as a client advocate and proactively partners with/leads teams to exceed client expectations
• Monitor key performance indicators for clients and escalate issues where necessary
• Identify trends and collaborate with functional stakeholders (including clinical operations, analytics, and UHC) to ensure appropriate resolution of identified problems
• Engage cross-functional teams on the delivery of program strategy, escalating issues where necessary and driving to resolution
• Work with leaders to support product strategy with respect to value proposition, positioning, product portfolio(s), distribution, and product features/function
• Lead projects related to new initiatives and program refinements to deliver incremental value for clients & members

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• 3+ years of product management/product development/business management/finance management experience/client management or related experience
• Financial acumen pertaining specifically to cost analysis, financial analytics and savings/return on investment analysis development
• Presentation skills and the ability to develop and present information in concise manner to a variety of audiences and levels
• Demonstrated ability to achieve goals in a matrix environment
• Demonstrated ability to work collaboratively and influence others
• Proven ability to build relationships cross-functionally and lead toward common goals.
• Willing or ability to travel up to 10%

 

Preferred Qualifications: 

• Experience within the UHC lines of business
• Experience in healthcare services products such as care management, wellness, etc.
• Experience with transplant and/ or complex care products/services 
• Experience with a leading accounting firm, Finance or Management Consulting
• Knowledge of health insurance industry, products and services and the managed care environment

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy  

 

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C., Maryland Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

  

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

 

 

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment