Senior Software Engineering Lead – Amazon Connect , Lambda, CloudWatch

Responsibilities :

•  Builds and maintains tools for deployment, monitoring and operations as well as troubleshoots and resolves issues within AWS environments, including network, storage, and compute-related problems.
• Automate routine operational tasks, ensuring efficiency and reliability in day-to-day operations.
• Monitor system performance, network, and application logs to detect potential issues and ensure in maintaining  100% health of AWS infrastructure.
• Implement security best practices (like managing permissions and encryption) to keep data safe and control who can access resources.
• Set up alerts and dashboards to monitor system performance and generate reports to track usage and costs
• Expertise in System Manager for patch management and handling vulnerabilities.
• Engage with AWS support and other third-party vendors when necessary to resolve critical incidents.

Required Skills : 

• 8+ years of overall experience which includes strong understanding of serverless architecture and event-driven programming. 
• 3+ years of hands-on experience with AWS Infra and services including Amazon Connect , Lambda, CloudWatch and Kinesis.
• Hands on Experience in IOC tool : Terraform ( in terms of writing Terraform scripts and Command Line).
• Strong experience in CI/CD pipelines and integration with in GitHub and Jenkins.
• Solid knowledge of cloud security practices and AWS IAM roles/policies.
• Experience in designing/integrating REST APIs with third-party services.

Preferred Skills :

• Knowledge of programming in Python.
• Automation of deployments/ packages using Ansible.
• Familiarity of Telecom domain or contact center Operation setup including call routing, IVR systems and Agent Softphone.

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.^SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.