Assoc Tech Supprt Anlyst II
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together
Primary Responsibilities:
- In charge of IT asset cost charging reports submission to Finance
- Act as an auditor and in-charge of IT Hardware bi-monthly and quarterly audit process across all OGA India sites
- Point of contact for Hardware Provisioning reports creation
- Regular reports to be prepared for Separations, IT Asset Inventory Stock Levels, Man-Machine Ratio, Service now reports, MIS etc.
- Participate in process improvement or automation six sigma projects
- Gathering, collecting, and analyzing relevant data from various sources
- Facilitate tasks assigned by supervisor or manager based on business needs
- Cleaning up and organizing the data to ensure accuracy and reliability
- Identifying patterns or trends by using software and tools
- Preparing reports based on the analysis, highlighting key findings and insights
- Presenting the reports to managers or decision-makers in a clear and concise manner
- Collaborating with different teams to understand their reporting needs and provide them with relevant data
- Monitoring data quality and resolving any discrepancies or errors
- Developing and maintaining reporting templates or dashboards for efficient data visualization
- Staying updated with industry trends and best practices in reporting and data analysis
- Providing recommendations for improving data collection, analysis, and reporting processes
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor’s Degree: Computer Science, Information Technology, a related technical field, or equivalent practical experience in Data Analytics experience
- 1+ years of data analysis experience
- Ability to work under pressure and meet tight deadlines
- Must be a self-starter and able to work independently
- Flexibility and adaptability to changing requirements
- Knowledgeable and have experience of MS Power BI, Macros, and SharePoint
- Knowledgeable and have experience of IT Service management (ITSM) tools & Service now dashboards & reports
- Knowledgeable and have expertise in Microsoft Software
- Professional in conduct and practice, and reliable
- Creative, responsive and adaptive in a dynamic environment
- Must have the aptitude and desire to learn new competencies and skills
- Adhere to all established company policies, procedures, and safety rules as outlined
- Extensive experience and working knowledge of computers, especially in data extract/reporting software
- Expertise in delivery technologies and data access, including familiarity with metadata, data organization, data quality assessment and data profiling
- Familiarity with accounting and finance practices and principles
- Ability to independently, resourcefully, and creatively research and implement new solutions
- Working knowledge of analysis and reporting tools
- Proven interpersonal communication skills
- Ability to work in a team environment
- Ability to frequently communicate orally, write, read, comprehend, reason, and perform basic mathematic calculations and analyze
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
Additional Job Detail Information
Requisition Number 2263736
Business Segment Optum
Employee Status Regular
Travel No
Country: IN
Overtime Status Exempt
Schedule Full-time
Shift Flex Time
Telecommuter Position No
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