Senior UX Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

About the Role:

At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future. Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone. 

Todays’ RCM is inherently complex due to opaque and payer-specific adjudication rules, incurring significant waste and inefficiency. Optum Insight is committed to delivering new technology and processes to improve the Revenue Cycle Management (RCM) workflow using advances in Gen AI and other state-of-the-art technology that would ultimately benefit all stakeholders involved in the healthcare ecosystem — payers, providers, and patients.

We are looking for passionate, opinionated, and creative senior UX designer who is responsible for designing interactive responsive web based, mobile, and/or desktop applications, using Industry best practices and standards, to deliver high value and quality.

Careers with Optum offer flexible work arrangements and individual who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny offices and telecommuting from a home-based office in a hybrid work model.

Primary  Responsibilities:

• Interacting with stakeholders to understand Business Requirements (verbal and/or written) and effectively translate and apply them to create persuasive User Experience Design concepts for the applications/ products
• Work with all kinds of passionate developers, BA’s, and challenging clients to design and build new features
• Investigating user needs and requirements, and identifying areas where constructive changes can have maximum impact
• Designing world class healthcare mobile application for iOS, Android and Hybrid platforms
• User interaction design for complex UI intensive applications: analysis of workflow, creation of Lo/Hi-Fi mockups and prototypes, design consultations
• Closely work with developers to get the pixel perfect design and ensure that there is no error while translating the wireframes & visual design to code
• Conduct design workshops and presentations to transfer UX Know how to those interested within UHG
• Innovate/prototype new ideas and expert in applying design thinking

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

• A portfolio of past UX/IA projects including task flows, site maps, wireframes, etc.
• A degree/ post-graduation in design OR equivalent education from a reputed institute
• Expert in designing mobile apps for iOS, Android platforms following their respective design guidelines
• Proven experience designing user interfaces for the web following user-centered design principles
• Effective with popular design and collaboration tools including: Figma, FigJam, Miro , Adobe Photoshop, Adobe Illustrator, Axure RP
• Demonstrated understanding of mature user-centered design thinking and research practices
• Be able to conduct primary research via user interviews, focus groups and contextual analysis to generate actionable insights for user experience designs. And assist with designing usability tests, draft test scripts and perform test moderation.
• Proven skills to create information architecture, navigation maps, wireframes and Lo/Hi-Fi prototypes along with design specifications are a must.
• Ability to drive projects from start to finish with minimal supervision and to juggle multiple projects and priorities in a fast-paced, multi-disciplinary environment
• A strong sense of composition, typography and visual balance
• Leverage and contribute to existing design systems, pattern libraries, and UI guidelines
• HTML5 and CSS3 skills, with cross-browser, cross-platform compatibility; familiarity with basic scripting, functional prototyping; translate visual design from mockups to front end templates will be awesome to have, though not a must
• A good communicator with excellent negotiating and presentation skills

Preferred Qualifications:

• Expert in designing mobile apps for iOS, Android platforms following their respective design guidelines
• Responsive design experience is a must, with examples that increased user satisfaction and delivered business value to the client along with a wow experience for the customers
• Excellent skills with quick design reviews and recommendations, and able to quickly make concept sketches during stakeholder meetings

 

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

 

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.

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