Workforce Planning Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Positions in this function include those responsible for a variety of functions related to the general management and general business operations across the company and its businesses.

Positions in this function are responsible for all planning, scheduling, real time monitoring and management of staffing levels and adjusting as necessary. Responsible for analyzing, implementing and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long range plans. Collaborate with business leaders, finance and other stakeholders to review existing and future workforce needs and ensure alignment with business objectives and financial goals. Collects, interprets and evaluates workforce metrics to provide data drive insights to internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning. Delivers value through actionable insight addressing operation workforce risks and opportunities.

Primary Responsibilities:

• Analyzes and investigate
• Provide explanation and interpretation within area of expertise
• User pertinent data and facts to identify and solve a range of problems within area of expertise
• Investigate non-standard request and problems with some assistance from other
• Works exclusively within a specific knowledge area
• Priortizes and organizes own work to meet deadlines
• Provides the explanation and information to others on topic within area of expertise
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualification:

• Graduate

Functional Competencies

Value Based Competencies

Employee

• Integrity Value : Act Ethically
  • Comply with applicable laws, regulations and policies
  • Demonstrate integrity
• Compassion value : Focus on customers
  • Identify and exceed customer expectations
  • Improve the customer experience
• Relationship value : Act as team player
  • Collaborate with others
  • Demonstrate Diversity Awareness
  • Learn and develop
• Relationship Value : Communicate effectively
  • Influence others
  • Listen actively
  • Speak and write clearly
• Innovation Value : Support Change and Innovation
  • Contribute Innovative ideas
  • Work effectively in a changing environment
• Performance Value : Make fact-based decision
  • Apply business knowledge
  • Use sound judgment
• Performance Value : Deliver Quality Results
  • Drive for results
  • Manage time effectively
  • Product high quality work

Note: The Value based competencies for leaders would apply to individual in salary grade 21-28 who have direct reports.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

#njp