Senior Director Software Engineering

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

Software engineering is the application of engineering to the design, development, implementation, testing and maintenance of software in a systematic method. The roles in this function will cover all primary development activity across all technology functions that ensure we deliver code with high quality for our applications, products and services and to understand customer needs and to develop product roadmaps. 

These roles include, but are not limited to analysis, design, coding, engineering, testing, debugging, standards, methods, tools analysis, documentation, research and development, maintenance, new development, operations and delivery. With every role in the company, each position has a requirement for building quality into every output. This also includes evaluating new tools, new techniques, strategies; Automation of common tasks; build of common utilities to drive organizational efficiency with a passion around technology and solutions and influence of thought and leadership on future capabilities and opportunities to apply technology in new and innovative ways.

Primary Responsibilities:

• Help define Platform roadmap for the enterprise, multi-region cloud strategy and own the services and capability delivery end to end
• Work very closely with various business stakeholders to drive the execution of multiple business initiatives and technologies
• Set short- and long-term vision, strategy, structure and direction for platform organization
• Partners with all Business and Product Leaders to develop new product features and upgrade existing Identity Platform product and processes; helps define product and project deliverables, budgets, schedules, and testing, launch and release plans
• Define Digital Identity Strategy for migration and reengineering existing products & business processes
• Build, develop and guide high-performing talent for this platform team. Define a long-term talent strategy cutting across domains and technology
• Manage web scale systems to demanding availability targets (99.999%+)
• Stay abreast of leading-edge technologies in the industry, evaluating emerging Customer IAM technologies and evangelizing their adoption
• Manages an Agile (Scrum) Development process in a continuous integration and deployment methodology
• Empower software delivery teams to rapidly deliver software through the use of automation and “everything-as-code” best practices
• Adapting to and remaining effective in a changing environment
• Hands-on approach to better understand the technical challenges faced by the Team; guide the team in technical solutions
• Oversee the planning & technical direction of various development tracks
• Drive architectural initiatives that align our business needs and technical capabilities for Identity Management solutions
• Represent Optum at various forums
• Provides leadership to and is accountable for the performance and results through multiple layers of management and senior level professional staff
• Impact of work is most often at the regional (e.g. multi-state) level, or is responsible for a major portion of a business segment, functional area or line of business
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• B.E. / B.Tech (Computer Science) from reputed college, Master’s degree preferable and total industry experience of 15+ years
• 5+ years of experience leading a team of Software Engineers
• 4+ years of experience working in a DevOps model
• 2+ years of experience in managing and using more than one Public Cloud Platform (GCP, AWS, Azure, Oracle Cloud)
• Experience with DevOps engineering tools such as Jenkins, Terraform, etc.
• Experience in a fast paced, Agile, continuous integration environment
• Experience in Systems Monitoring, Alerting and Analytics
• Experience in Log aggregation reporting tools, such as: Elasticsearch, Splunk
• Experience working in an off-shore / on-shore model
• Hands-on experience in distributed application development in AWS public cloud environment following well-architected principles with the goal of 99.999% availability
• Cloud-Native Development experience – developing and deploying microservices to Kubernetes
• Solid programming experience with Java
• Experience leading development using modern software engineering and product development tools including Agile, Continuous Integration, Continuous Delivery, DevOps etc.
• Experience of developing highly resilient and scalable cloud native and cloud independent applications
• Experience in developing multi-tenant SaaS based applications
• Demonstrable experience leading international delivery and engineering teams
• Excellent knowledge of distributed computing
• Proven solid technical skills in data structures, algorithms, system design, coding best practices, build-release procedures
• Proven good communicator at all levels of the organization
• Proven extremely hands-on technically and should have a deep passion and curiosity for technology
• Proven exceptional communication skills and the demonstrable ability to communicate appropriately at all levels of the organization including senior technology and business leaders
• Proven self-driven and a strategic leader who continuously raises the bar for self and the team

Preferred Qualifications:

• Certification in a cloud platform (AWS, GCP, Azure)
• Experience architecting, delivering, and operating large scale, highly available system
• Experience in Healthcare Industry experience strongly preferred
• Experience in complex projects with division or company-wide scope
• Experience with information security threat modelling and risk analysis
• Knowledge of implementation of Technology specifications and/or RFCs
• Familiarity with IT standards and best practices, audit, security and compliance (ex: ITIL, ITSM, SOC2, HIPAA, HITRUST CSF)
• Proven success delivering products/services in a high-growth environment, exhibiting solid ability to identify and solve ambiguous customer-focused problems
• Proven success in hiring and developing highly effective software engineering teams in a global team environment
• Proven high attention to detail with proven ability to juggle multiple, competing priorities simultaneously and make things happen in a fast-paced, dynamic environment

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.