Medical Assistant – Sumter, SC

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

 

Job Summary: This Job Requires you to have good communication skills with staff, and patients. Knowledge of being in the Health Care field, and time management skills, such as calling patients back in a timely manner with healthcare concerns. This job requires you to make notes, create or send referrals, have good telephone etiquette, and check E-faxes daily. While doing this job you will also learn how to create telephone encounters, and E-Prescribing along with creating, and inputting Tricare Referrals.

This position is full time Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am – 5:00 pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 325 Broad ST, Sumter, SC

We offer 3 – 4 weeks of paid training. The hours during training will be 8:00 am to 5:00 pm, Monday – Friday. 

 

Primary Responsibilities

It is the responsibility of Call Backs and referrals to handle referrals of patients who are inside and outside of the practice, check on the status of referrals and to communicate with patients providing status of referrals. It is also the responsibility to facilitate the calls and voicemails from patients pertaining to concerns, questions, refills and appropriately documenting in patient chart via telephone encounters. Call backs and referral employees work under the direct supervision of their provider and will advise the provider as appropriate to take care of patient needs.

• Creating Tricare Account
• Inputting Tricare Referrals
• Referrals
• Documenting notes in Referrals
• Documentation in Telephone encounters
• Creating Telephone encounters
• E-Prescribing medications
• Checking E-Prescribing log
• Accessing and Checking outlook Email
• E-Faxing
• Telephone Etiquette
• Accessing and Checking Voicemails
• Checking E-Fax daily
• Signatures on results from providers before scanning documents.
• ACO Garage
• CCM

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma or equivalent experience.
• Must be 18 years of age or older
• Certified Medical Assistant
• CPR/BLS Certified
• Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00 am – 5:00 pm. It may be necessary, given the business need, to work occasional overtime. 

 

Preferred Qualifications:

• 1+ years of Health Care Experience, or Office Experience
• Knowledge of Medical terminology

 

The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

 

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