Field Based Community Health Worker – Ocean, Burlington, Camden, Gloucester, Monmouth Counties, NJ

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

As a Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. Interesting in learning to work with medically complex patients who may be experiencing significant addiction and/or behavioral health conditions is important for this role.

This position is full-time (40 hours/week) Monday – Friday, normal business hours between 8:00am to 5:00pm. It may be necessary, given the business need, to work occasional overtime. This position is a combination of telephonic and field-based with a home-based office. You will work from home when not in the field.

Location: Ocean, Burlington, Camden, Gloucester, Monmouth and surrounding cities, NJ

If you are located within near Ocean, Burlington, Camden, Gloucester, Monmouth, or other surrounding cities in New Jersey, you will have the flexibility to work remotely* as you take on some tough challenges.

Local travel up to 50% and mileage is reimbursed at current government rate.

This is a Field Based role with a Home-Based office. 

Primary Responsibilities:

• Create a positive experience and relationship with the member
• Help member set goals and develop a care plan to achieve those goals
• Proactively engage the member to manage their own health and healthcare
• Support the member to improve their wellbeing by staying out of the hospital, and attend regular visits to their primary physician
• As needed, help the member engage with mental health and substance use treatment
• Support the member to ensure pick-up of their prescriptions
• Provide member education on community resources and benefits
• Conduct post discharge activities from hospital facility and support connection to social services
• Support member to engage in work or volunteer activities, if desired, and develop stronger social supports through deeper connections with friends, family, and their community
• Partner with care team (community, providers, internal staff)
• Knowledge and continued learning of community cultures and values

What are the reasons to consider working for UnitedHealth Group?  Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of field-based experience
• 1+ years of experience with knowledge of the resources available, culture and values in the community
• Intermediate level of computer proficiency (including Microsoft Outlook, Teams) and the ability to use multiple web applications
• Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
• Ability to travel locally up to 80 miles round trip and up to 50% of the time
• Reside within a commutable distance to Ocean, Burlington, Camden, Gloucester, Monmouth and surrounding cities in NJ
• Access to reliable transportation with current automobile insurance that will enable you to travel to client and / or patient sites within a designated area
• Valid US driver’s license

Preferred Qualifications:

• Associate’s Degree (or higher) in a health-related field
• 4+ years of equivalent community outreach work experience
• LPN (Licensed Practical Nurse) Licensure or CNA / HHA
• Community Health Worker (CHW) Accreditation
• Experience working in Managed Care
• Knowledge of Medicaid/Medicare population

Soft Skills:

• Strong communication and customer service skills both in person and via phone 
• Ability to work independently and maintain good judgment and accountability 
• Demonstrated ability to work well with others
• Strong organizational and time management skills
• Ability to work in a fluid environment 
• Ability to multi-task and prioritize tasks to meet all deadlines

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

The salary range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

 

 

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