Principal Communication Systems Developer – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

 

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting care providers with data, information and resources they need to participate in our Optum network of providers. Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone.

 

We are seeking an experienced communications system developer to support our provider communications team. The ideal candidate will show initiative, have an analytical approach to problem-solving, and constantly seek campaign and process improvement opportunities. In this role, you will enhance the efficiency and effectiveness of communication efforts through the strategic use of the Adobe Journey Optimizer and Adobe Experience Manager technology. You will collaborate closely with cross-functional teams to understand business needs, identify issues, and implement innovative solutions that enhance our communication capabilities and deliver measurable results.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

• Implement tools and processes that advance our digital and traditional communication capabilities and strategy while using Adobe Journey Optimizer and other Adobe Experience Platform technology
• Define and understand the data ecosystem through audience creation. Develop architecture to connect data source and Adobe platform
• Provide actionable overall market and customer insights to address key strategic questions
• Advise marketing functions as the knowledge owner for communication and audience data
• Work with both internal partners (Engineering, Marketing, Product, Legal / Regulatory, Data & Analytics, etc.) and with external tools (Adobe, SalesForce) to build and execute effective and innovative email and communication campaigns

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of communications experience with developing highly targeted, dynamically driven emails to be delivered across an audience or segment based on preferences and attributes
• 2+ years of email HTML and responsive design coding experience
• 2+ years of experience with the Adobe Experience Platform such as Adobe Real-Time CDP, Adobe Journey Optimizer or Adobe Experience Platform, including experience using data filters and program automation
• 2+ years of experience with deploying multi-channel communications through custom actions

 

Preferred Qualifications:

• Bachelor’s degree in computer science or a related field
• Certifications in Adobe Experience Platform, Adobe Journey Optimizer and Customer Journey Analytics
• 5+ years of communications experience with developing highly targeted, dynamically driven emails to be delivered across an audience or segment based on preferences and attributes
• 5+ years of email HTML and responsive design coding experience
• 5+ years of experience with the Adobe Experience Platform such as Adobe Real-Time CDP, Adobe Journey Optimizer or Adobe Experience Platform, including experience using data filters and program automation
• 5+ years of experience with deploying multi-channel communications through custom actions
• Experience with developing highly-targeted, dynamically-driven emails to be delivered across an audience or segment based on preferences and attributes
• Experience with deploying multi-channel communications through custom actions
• Experience with Salesforce Marketing Cloud (or similar email platforms), including experience using data filters and program automation
• Experience with Adobe Assets
• Experience with email and web analytics / reporting tools such as Adobe Analytics or DataDog
• Experience working with cross-functional teams
• Demonstrated experience in creating a product strategy that considers internal and external audience forces, engagement-driven KPIs, and technical and operational deliverability
• Experience with Adobe Assets
• Proven solid systems skills, with advanced proficiency in Microsoft Office (Word, Excel and PowerPoint)

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.