Senior Data Analyst – Genius Hub – Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Genius Hub Data Analyst will be responsible for supporting the EAR (Experience Analytics and Reporting) teams by managing ad-hoc executive requests and ensuring smooth operations without disrupting product and development teams. This role will also involve building and shaping the future of The Genius Hub team.

The Genius Hub Data Analyst will be part of a team of analysts who are well-versed in all EAR teams, tools, and datasets in production. This team acts as the first line of defense for EAR, protecting product and development teams from disruptions caused by unexpected executive requests. By effectively managing these requests, the team aims to reduce burnout and loss of efficiency due to fire drills. While the primary focus will be on visualization, storytelling, and advocating for self-service analytics, the team may occasionally engage in targeted research to support specific needs. However, such research would be one-off and not ideal.

• Team Management: Future responsibility to lead and manage The Genius Hub team
  
• Expertise: Ensure familiarity with all EAR teams, tools, and datasets in production
  
• Visualization, Storytelling, and Presentation Skills: Develop and maintain high standards for data visualization and storytelling. Comfortable presenting to executive leadership and skilled in building small decks (2-5 slides) to effectively tell stories
  
• Self-Service Advocacy: Encourage self-service analytics and generate ideas for product teams
  
• Proactive Review: Regularly review key data elements and reports to identify opportunities or potential impacts on member experience
  
• Relationship Building and Communication: Build solid, lasting relationships and communicate effectively at all levels within the organization
  
• Growth Mindset: Manage with a growth mindset, fostering an environment of continuous learning and improvement
  
• Team Rotation: Oversee the rotation of team members in and out of The Genius Hub over time to ensure fresh perspectives and skill development

Job Scope and Guidelines:

• Operate as a scrum team with 2-week sprints to ensure agile and efficient workflow
• Collaborate closely with EAR teams to maintain a comprehensive understanding of tools and datasets

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• Act as the first line of defense for EAR, managing ad-hoc executive requests
• Protect product and development teams from disruptions and reduce burnout and inefficiency
• Focus on visualization and storytelling rather than product development
• Advocate for self-service analytics and support product teams with innovative ideas
• Present findings and insights to executive leadership through well-crafted presentations
• Build and develop The Genius Hub team to achieve the desired state and goals
• Proactively review key data elements and reports to find opportunities or potential impacts on member experience
• Build solid, lasting relationships and communicate effectively at all levels within the organization

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience in data analytics or a related field
• Experience with agile methodologies and scrum practices
• Familiarity with EAR teams, tools, and datasets in production
• Proficiency in data visualization tools (e.g., Tableau, Power BI)
• Proven solid storytelling and presentation skills
• Proven excellent communication skills, both written and verbal
• Proven ability to build and maintain strong relationships across all levels of the organization
• Proven growth mindset and ability to manage a team with continuous learning and improvement

Preferred Qualifications:

• Proven detail-oriented and proactive in reviewing data and reports
• Proven ability to manage ad-hoc requests efficiently and effectively
• Proven solid advocate for self-service analytics

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.