Associate Director, Platform Strategy – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

On the one hand, no industry is moving faster than health care. On the other, no organization is better positioned to lead health care forward than Optum and UnitedHealth Group. That’s what makes this opportunity so inviting. Our goal is simple. Use data, technology and people in ways that help drive change and make the health care system work better for everyone. We are seeking a driven and results oriented Associate Director of Product to work on our Optum Care Delivery team in our Medical Management/Clinical Decision Support (CDS) arena with focus on cross platform integration and user experience in Utilization Management, Case and Disease Management, and CDS space.  Join us and put your advanced knowledge and skills to work by driving innovation through leading the product development efforts across our platform initiatives.   A large portion of this role involves embracing a user-centered design approach through collaboration and direct input from our market partners to ensure we advance the continuum of care with application solutions that meet their needs. If you’re out to do more, this is the place to be.

This role will challenge your ability to work on complex projects where deadlines and scope shift frequently. You’ll need flexibility, agility and the ability to adapt to change while maintaining strong relationships with stakeholders in a highly cross-matrixed environment.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• Develop and manage the product roadmap with defined value story and cost alignment tied to overall business needs and priorities
• Conduct user and stakeholder interviews, analysis, and shadow sessions in order to determine opportunities for automation and strategic drivers across the platform in terms of data and user experience
• Lead cross-product teams and drive to successfully complete the objectives of the program and cross-product strategy
• Identify product development durations, effort, sequence, and dependencies required to meet applicable application objectives
• Oversee the refinement of product requirements and translation of specifications from the clinical and operations team in partnership with all vendors
• Provide guidance, expertise, and/or assistance to internal and/or external partners to ensure programs and strategies are implemented and maintained effectively
• Serve as the Solutions Strategist to determine competitive landscape and technology trends to guide the evolution of the platform
• Own all product vendor relationships, coordinate capacity and manage ongoing development priorities to an annual roadmap
• Lead the coordination with all product partners and establish processes and procedures to ensure clear and timely communication is delivered on development status and needs
• Lead product design and requirements gathering sessions in coordination with business and market partners
• Align data strategies to associated tools and ensure automation is achieved were available
• Establish, develop and maintain effective relationships with applicable project stakeholders (e.g., project team members, team leads, internal customers, functional SMEs, business partners, leadership)
• Engage with local provider organizations to support, augment and accelerate efforts to improve operational coordination of patient care through application development and optimization
• Research and proactively seek to fill in knowledge gaps in key functional areas
• Analyze application deployment outcomes and make appropriate recommendations to improve outcomes/processes moving forward (e.g., repeatable processes, feedback loops, cross-project improvement opportunities)
• Manage the creation and evolution of new/revised business processes/procedures and ensure changes are documented, updated, and approved, as needed

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 7+ years of consulting level technology product development and portfolio management experience
• 7+ years or more Heath Care industry experience 
• Experience building and leading cross-functional teams & leading work through influence
• Proven ability to work in fast-paced environment with ambition, client focus and innovative ideas that will enhance and improve results in a new program and product culture
• Travel required around 15 – 25%

Preferred Qualifications:

• Experience working with EMRs (electronic medical records), Utilization Management and Referral Management solutions, EPIC a plus
• Experience on the referral management and provider network side
• Informatics advanced degree or on the job experience
• Experience working in a cross-matrixed organization

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.