Senior Communications Specialist – Multiple Sites

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

In this role, you will design and coordinate company communications, including internal and/or external communications. You are responsible for maintaining policies and procedures and monitoring company media, which may include company websites. You will manage public relations activities, including public information and shareholder information services.

Primary Responsibilities:

• Define Communication Needs
• Develop/Implement Communication Plans
• Develop and Maintain Communications Content
• Provide Communications Consulting and Advice
• Assesses and interprets customer needs and requirements
• Identifies solutions to non-standard requests and problems
• Solves moderately complex problems and/or conducts moderately complex analyses
• Works with minimal guidance; seeks guidance on only the most complex tasks
• Translates concepts into practice
• Provides explanations and information to others on difficult issues
• Coaches, provides feedback, and guides others
• Acts as a resource for others with less experience
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience
• 5+ years of work experience as a communications specialist or any similar role
• 5+ years of experience using written and verbal communication skills
• 5+ years of project management skills
• 5+ years of experience in Assessing and interpreting customer needs and requirements
• 5+ years of experience in solving moderately complex problems and/or moderately complex analyses
• 3+ years of experience in providing coaching and feedback to less experienced co workers
• Demonstrate Knowledge of Applicable Communication Resources and Systems
• Demonstrate Understanding of the Business and Industry
• Proven ability to use collaborative skills

Preferred Qualifications:

• Bachelor’s Degree or 5+ years of managed care experience
• Medicare Advantage experience

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.