Senior Software Engineering Lead

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Primary Responsibilities:

• Coding Frequency
  • Daily
  • Blast Radius
  • Responsible for large and more complex components, while influencing overall Data architecture, patterns, and automation
  • Drives and promotes reusability
• Problem Definition / Design
  • Implements component design in-line with predefined team architectural patterns
  • Creates design documents, for larger component work to gain alignment
  • Delivers designs aligning to appropriate componentized architectures and integration patterns
  • Can work autonomously
  • Seeks and incorporates feedback on solutions
  • Able to identify and provide feedback on designs provided and implemented by others
  • Assesses dependencies, impacts, costs and time when weighing pros and cons
  • Solves complex problems
  • Assesses and interprets customer needs and requirements
• Influence / Mentorship
  • Influences the team designs and solutions
  • Mentors software engineers through code reviews, and hands-on design sessions
  • Solid leader for team with impact beginning to extend outside of team
  • Seeks and acquires engineering mentorship
  • Assists Junior and mid-level and helps with problem solving related to complex bugs and issues
• Code Reviews / Pull Requests
  • PR submissions follow highest standards and best practices
  • Contributes meaningfully to code reviews daily of teams work, providing collaborative guidance and feedback
  • Continues to receive guidance in own code reviews primarily around solution refinement, rather than overall direction. Able to explain implementation decisions and push back appropriately
  • Learns from feedback and applies to future deliverables
• Coding
  • Solves more complex problems
  • API’s / Data Structures/ Data Models/Algorithms/ Application Sequences are thoughtfully designed
  • Solutions are well integrated, testable, maintainable and performant based on best practices and patterns
  • Appropriately leverages existing solutions and adapts for reuse
  • Demonstrates sick coding skills with an obscene # of GitHub requests
  • Delivers solutions which are appropriately flexible, reusable, efficient, and adaptable to changing requirements
  • Delivers solutions with the appropriate toolset (languages, algorithms, patterns and frameworks) for the constraints and conditions of the business, team and product
  • Leaves code better than when they found it #CampsiteRule
  • Choose refactor opportunities to drive down tech debt, in alignment with sprint and program goals
• Automated Efficiency
  • Incorporates automation in testing, build, and deployment processes to drive team efficiencies
  • Accountable for all aspects of build and deployment steps
  • Introduces automation to replace repeated manual processes demonstrating measurable improvement
• Operational Excellence
  • Incorporates proactive monitors, logging, and alarms into the definition of done for software
  • Actively drives and owns solution definition and remediation including root cause analysis and KT with team to ensure incidents do not repeat
  • Owns prioritization of technical debt discovered as part of ticket escalation
  • Manages and maintains on-call assignments and ensures coverage
• Security
  • Threat modeling and analysis performed on delivered components and risks are addressed
  • Deep understanding of most common security threats and patterns at both the application and infrastructure layers
  • Contributes to decision making and implementation related to hosting, deployments, and integration patters supporting secure software at all levels
  • Delivers solutions devoid of security vulnerabilities
  • Explains security standards to others
  • Identifies applicable security/data standards when reviewing requirements and recommends controls to ensure compliance
  • Build and maintain security tooling within automation pipeline
  • Design and implement features with a Security first mindset
• Interviewing / Recruiting
  • Interviewing/recruiting is part of the job and not optional
  • Conducts phone screens and provides feedback for further evaluation
  • Active participant in engineering interviews Contributes to hire decisions using a calibrated bar for talent assessment
  • Leveraging network to identify/refer qualified candidates to fill team or org roles
  • Works directly with Talent Acquisition to coordinate the interviewing and hiring process
• Agile Delivery
  • Works with product management to ensure stories are well worded, have appropriate acceptance criteria and are sized appropriately
  • Drives completion of deliverables that have dependencies on other people or teams ensuring an on time finish
  • Unblocks the team when they’re blocked
  • Limits work in progress by shipping features / deploying product often
  • Decomposes features into manageable stories/tasks
• Customer / User Focus
  • Seeks out and values the perspective of user, while advocating for their needs
  • Understands what creates business or market impact and how design and delivery activities are related to that impact
  • Considers the user experience, business impact and solution objective when managing development and design of solutions
  • Understands business impact of stability and resiliency
  • Aware of financial implications of software (cost and benefits for both engineering and operations)
  • Spends time with users and delivers initiatives that drive SUS and NPS score improvement
  • Actively engages with users and customer feedback processes to improve personal and organization understanding of business, market, and customer’s perspectives
  • Demonstrates understanding of cost of quality (correctness, usability, availability) and ensures customer/market quality requirements are addressed in solution requirements and designs
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelors degree
• 5+ years of experience
• Background in healthcare
• Working knowledge of AI/ML technologies

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.