Six Sigma Consultant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Are you a subject matter expert using Six Sigma methodology to deliver outstanding results? Would you enjoy working in a culture that values integrity, compassion, relationships, innovation, and performance?

Assist us with strategic initiatives crossing business teams and operating groups as a Six Sigma Black Belt by championing the development and implementation of continuous quality improvement projects as part of our Continuous Process Improvement team.

Primary Responsibilities:

• Collaborate well with US partners on strategic initiatives in appeals capability 
• Identify process transformation and optimization opportunities, drive those to completion in collaboration with business and technology
• Conduct discovery sessions, feasibility assessments with Tech teams on identified opportunities, create detailed cost benefit analysis and requirement documents 
• Conduct reviews of work in progress and anticipated future progress
• Consult executive management in creating proper infrastructure for successful deployment and support
• Provide progress updates on projects to key stakeholders
• Ensure the delivery commitments are met within defined timelines
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Graduation degree with 10+ years overall experience
• Certified or trained Six Sigma Green Belt, should have completed Green Belt and Lean projects in Claims or Appeals
• Knowledge of structured problem-solving methodologies such as Lean and Six Sigma, proficient in Project Management Tools and Technique
• Excellent training and presentation skills
• Excellent knowledge of advanced technologies such as AIML, RPA and their application
• Excellent command over MS Visio, Excel, Word, PowerPoint etc.
• Good understanding of claims and appeals process across UHC and Optum
• Proven results based focused skill set with solid impact and influencing skills
• Proven tenacity and energy in leading change towards an effective work environment
• Proven ability to communicate effectively to direct and motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization
• Proven solid analytical skills and process focus
• Proven to be progressive, flexible and team-oriented person

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

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