Vice President, Client Management – Remote – NY, NJ, CT

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

The Vice President of Client Management is responsible for positive year over year financial results and retention of one of UnitedHealthcare’s largest customers. The position is accountable for several direct reports and building partnerships with all other internal areas supporting the administration of the client. Additionally, the role will work with strategic partners to drive initiatives, design, and execution of innovative solutions to assistant the customer in their vision to grow and service their members. The position has access to the customer’s C-suite along with all roles and areas to execute a successful health offering.

If you are located in New York, New Jersey, Connecticut, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Remain visible with internal and external leaders, effectively communicate vision and goals
• Ultimate ownership of client success including retention, growth of products & financials, renewal rate, expansion revenue
• Lead and deploy an account team stragety
• Collaborative communication style bringing complex customer’s request and outside partners needs together
• Continuously Measure, analyze, and improve the effectiveness of client support by the organization
• Develop and execution a business plans each year
• Proven ability to navigate an often ambiguous and complex organization to resolve escalated challenges
• Track record of solid negotiation and leadership skills
• Ability to create a strategic vision and plan its implementation
• Superior verbal, written and presentation skills
• Sales insurance license maintained by law
• Ability to manage complex relationships to build a solid, trusted partnership with the customer
• Provide feedback to management and others to facilitate best practices

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years servicing medical clients
• Understanding and experience with servicing public sector/union clients
• Reside in the tristate area NY, NJ, CT

Preferred Qualification:

• Understanding of the UMR platform

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

The salary range for this role is $130,000 to $240,000 annually based on full-time employment. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.