Special Needs Basic Care Coordinator (Behavioral Health) – Twin Cities, MN

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

 

This position requires some field-based travel (up to 15%) in the Twin Cities area.  You will be able to work remotely when not in the field.

 The hours for this position are Monday through Friday, 8:00am – 5:00pm CST.

 

Primary Responsibilities:

• Provide telephonic care coordination to MN Medicaid members with a mental health disability
• Complete annual face-to-face meeting for qualified members
• Manage gaps in care for members in both their mental health and medical needs (i.e., readmissions to higher levels of care, annual exams/services, etc.)
• Manage member transitions to and from acute care settings (admissions/discharges)
• Complete annual Health Risk Assessments and Care Plans for members
• Coordinate and collaborate care with providers, facilities, and supports
• Make clinically appropriate referrals for members
• Coordinate and authorize medically appropriate services for members
• Answer calls on the Special Needs Basic Care (SNBC) member queue and on the crisis line
• Schedule and facilitate care conferences with member’s providers
• Work with internal clinical teams manage members’ needs

  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Master’s or Doctoral Degree in Psychology, Social Work, Counseling, or related field; or Bachelor’s Degree or greater in Nursing 
• Active, unrestricted, independent license in Minnesota: LP, LPCC, LICSW, LMFT or RN
• 2+ years of clinical experience in a behavioral health setting
• Live in or near the Twin Cities, MN
• Ability to travel within the metro for annual member visits (up to 15%)
• Access to install secure high-speed internet and a dedicated, distraction-free workspace at home

 

Preferred Qualifications:

• Case Management experience
• Experience working with Adults with Severe and Persistent Mental Illness (SPMI)
• Experience with Substance Use Disorders (SUD)
• Experience working in a strength-based recovery model
• Experience with motivational interviewing
• Proven solid organizational skills
• Proven ability to work independently and manage a case load

  

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission. 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.