Associate Business Analyst – Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.  

We’re looking for an operator who sees data as a language, has a relentless drive for quality, and is growth minded.  The Associate Pharmacy Operations Analyst partners with Pharmacy Operations Analysts, clinical teams, and the pharmacy benefit manager (PBM) to interpret and execute pharmacy support tasks.  The Associate Pharmacy Operations Analyst supports Medicaid pharmacy by designing, implementing, and maintaining non-formulary based processes.  As a key link in the overall support process, you must maintain a high degree of attention to detail while remaining flexible in an ambiguous atmosphere.  The ideal candidate would promote Our United Culture by acting with integrity and compassion, while fostering relationships and innovation, and of course – by performing!

This position is full-time (40 hours/week) Monday – Friday.  Employees are required to work our normal business hours of 8:00am – 5:00pm.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Collaborate with business and technical stakeholders to identify specific business requirements and conduct analysis to gather current business, functional and non-functional requirements and constraints
• Provide explanations and interpretations at the manager/director level
• Leverage data and facts to identify and solve a range of problems
• Design, produce, maintain, and automate various reports and processes
• Ensure that project/process requirements are clearly and comprehensively documented, understood, and support traceability
• Develop and document business process flows

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of pharmacy, pharmacy benefit, and/or PBM experience
• 2+ years of experience with documenting and following processes
• Knowledge and experience with RxClaim (AS400)
• Knowledge and experience with Lean process improvement
• Advanced proficiency with Microsoft Excel (has skills to perform VLOOKUP, SUM, COUNTIF, Pivot Tables, etc.)
• Proven ability to work independently with minimal oversight
• Proven ability to communicate in a clear, concise manner and with a diverse community
• Demonstrated high attention to detail to identify, evaluate, and resolve quality issues

Preferred Qualifications:

• Experience with process automation and/or coding languages (SAS, SQL, or Excel Macros)
• Proven exceptional logic, reasoning, creative thinking, and business problem solutioning skills

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.                    

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.