Associate Support Analyst Data Center

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

Location: 14100 Business Ctr Dr, Elk River, MN

Hours: 4-10 hour shifts

Primary Responsibilities:

• Maintain the integrity of our data center facilities by following specific methods of procedures, policies and standards
• Work with others to complete the installation and/or decommission of cabling and/or equipment from the server room environments
• Maintain accurate and up-to-date records of project status and provide detailed descriptions of issues, if they are encountered
• Apply technical troubleshooting to resolve problems, issues or errors

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma/GED (or higher)
• 1+ years of experience with hands-on data center server room environment activities such as installation and decommission activities 
• 1+ years of experience with Low Voltage cabling and installation activities
• 1+ years of experience with Microsoft Outlook – must be able to manage emails and calendar
• 1+ years of experience with Microsoft Excel – must be able to do data entry, sort and filter
• Must be able to lift 50 lbs. unassisted
• Must be able to work within confined spaces and while standing/kneeling/sitting for extended periods
• Must be able to travel up to 25% locally
• Must be able to commit to one week on-call rotation schedule approximately every 12 weeks
• Ability to work 3^rd shift

Preferred Qualifications: 

• Registered Unlicensed or PLT status with state of MN (low voltage)
• 1+ years of experience performing cable installation and decommission activities within a data center/server room environment
• 1+ years of experience performing device installation and decommission activities within a data center/server room environment
• 1+ years of experience performing data center/server room environment auditing activities

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

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