Community Resource Navigator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

The Community Resource Navigator is a healthcare worker who is a trusted member of and/or has an unusually close understanding of the community served. This role supports patient care in accordance with established methods, techniques, and standards of The Corvallis Clinic. This position will work and bill under the supervision of a licensed mental health provider, and report to the Pediatric Practice Manager.

Schedule: Monday through Friday 8 am to 5 pm.PST

Location: 3680 NW Samaritan Drive, Second Floor, Corvallis, OR 97330

Primary Responsibilities:

• Will participate and maintain a culture within The Corvallis Clinic consistent with the content outlined in the Service and Behavioral Standards Caregiver document. To this end, employee will be expected to read, have familiarity with, and embrace the principles contained within
• Care Coordination:
  • Coordinates with involved systems of care
  • Assists with referrals
  • Contributes to team care plans and planning
  • Assists with transitions between providers and phases of care
  • Connects people to community and/or social service resources
• Outreach and Direct Service:
  • Provides follow-up with patients and their families, if appropriate
• Deliver screenings and health education related to prevention and healthy behaviors:
  • Assists with mental health media outreach
• Coaching and Social Support:
  • Provides resources for social support and build social networks
  • Motivates and encourages people to obtain care and services
• Advocacy, Organizing, and Cultural Mediation:
  • Advocates for the needs and perspectives of patients
  • Conducts two-way education about community resources
• Navigators will perform the following functions:
  • Works with patients and families to teach them to interact effectively with the healthcare system
• Supports the assessment, design, development, implementation, and evaluation of the Care Coordination Navigator Program:
  • Assists providers in creating and implementing new mental health initiatives for patients and trauma-informed clinical practices
• Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group?   Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• One (1) of the following required:
  • 2+ years of experience in a behavioral health setting
  • 1+ years of experience in a healthcare setting
  • Certificated Health Worker (CHW) with the Oregon Health Authority
• Intermediate level of computer proficiency (including Microsoft Outlook, Teams) and be able to use multiple web applications

Preferred Qualifications:

• Knowledge of Medicaid/Medicare population
• Knowledge of Outpatient, ambulatory care and/or community healthcare
• Knowledge of Care coordination
• Knowledge of A primary care related setting
• Knowledge of Chronic conditions
• Knowledge of Electronic medical information systems

Soft Skills:

• Strong communication and customer service skills both in person and via phone 
• Ability to work independently and maintain good judgment and accountability 
• Demonstrated ability to work well with others
• Strong organizational and time management skills 
• Ability to multi-task and prioritize tasks to meet all deadlines 
• Ability to work well under pressure in a fast-paced environment 
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others 

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

    

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

    

   

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

   

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

   

   

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