Manager Software Engineering

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• People & Team Leadership
  • Lead 10-15 engineers across one or more Agile squads; grow high‑performing, inclusive teams
  • Hire, onboard, mentor, and develop engineers/tech leads; drive career paths, feedback, and succession planning
  • Foster a culture of ownership, learning, psychological safety, and continuous improvement
• Delivery & Execution
  • Own end‑to‑end delivery for roadmap commitments (scope, schedule, quality, risk)
  • Establish and track engineering OKRs and DORA metrics (lead time, deployment frequency, MTTR, change fail rate)
  • Run Agile ceremonies effectively; remove impediments; ensure predictable velocity and outcome‑based planning
  • Manage on‑call rotation, incident reviews (PIRs), and production readiness
• Engineering Excellence
  • Champion cloud‑native patterns (12‑factor, microservices), API‑first design, and automated testing (unit/integration/e2e)
  • Drive CI/CD, trunk‑based development, and gated releases; improve reliability via observability and SLIs/SLOs
  • Enforce coding standards, code reviews, and documentation; reduce tech debt with measurable targets
• Architecture, Security & Compliance
  • Partner with architects on scalable, cost‑efficient designs (multi‑AZ, Kubernetes, messaging/streaming, caching)
  • Embed security by design (DevSecOps, SAST/DAST, secrets mgmt, vulnerability remediation); ensure HIPAA/PHI compliance
  • Promote privacy, data governance, and audit readiness; adopt platform guardrails and reusable components
• Stakeholder & Business Leadership
  • Collaborate with Product/Design to define scope, prioritize value, and align on success criteria
  • Communicate status, risks, and decisions crisply to senior stakeholders; influence via data‑driven insights
  • Manage vendor partners (if applicable); uphold SLAs and quality standards
• Financials & Operations
  • Track cloud and tooling spend; drive FinOps and cost‑per‑transaction optimization
  • Budget for headcount, licenses, and capacity; ensure efficient utilization

  • Report operational health: uptime, error budgets, incident trends, quality and SLA adherence

     

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience)
• 10+ years in software engineering with 3+ years in people management (managing engineers and/or team leads)
• Production experience with one or more: NET/Node and modern frameworks
• Hands‑on with cloud (AWS), containers (Docker, Kubernetes), IaC (Terraform), and CI/CD (GitHub Actions/Azure DevOps)
• Solid grasp of distributed systems, APIs (REST), messaging/streaming (Kafka/RabbitMQ), and relational/NoSQL data stores
• Solid Agile delivery leadership; excellent communication, coaching, and stakeholder management skills

Preferred Qualifications:

• Healthcare tech experience (claims, clinical, provider, payer) and familiarity with HIPAA/PHI, HL7/FHIR
• Observability tooling (Dynatrace/Datadog, New Relic, Prometheus/Grafana, ELK/Splunk); SRE practices and SLO management
• Security practices (OWASP Top 10, SAST/DAST, SBOM, secrets mgmt, runtime security)
• Data & analytics exposure (Snowflake/BigQuery, Spark, event streaming, CDC) and/or ML/MLOps basics
• Experience leading platform modernization (microservices from monoliths, domain‑driven design, event‑driven architectures)
• Proven success managing vendor/partner engineering teams across time zones

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.