Quality Consultant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Seeking for Quality Engineering with a strong focus on automated and manual testing. Their background spans test design, documentation, execution, and troubleshooting across backend systems, cloud applications, and REST APIs. They bring strong proficiency in JavaScript/Python testing concepts, working knowledge of ServiceNow, and experience collaborating with cross-functional teams. With proven ability in root cause analysis, UAT support, CI/CD tools, and continuous learning, the candidate aligns well with the core expectations of the role

Primary Responsibilities:

• Designing, documenting, developing, and executing end-to-end test plans, test cases, and test scripts for backend systems, web applications, cloud applications, and APIs
• Performing manual and automated testing including functional, regression, integration, performance, and security testing across JavaScript and Python-based environments
• Analyzing automated test results, identifying defects, performing root cause analysis, and driving timely resolution to maintain high quality standards
• Supporting User Acceptance Testing (UAT) and providing actionable feedback for production releases
• Investigating quality issues, identifying underlying causes, and implementing corrective actions to prevent recurrence
• Collaborating closely with cross-functional engineering and product teams to ensure seamless communication and test coverage
• Contributing to automation frameworks; leveraging tools such as ServiceNow ATF, REST API automation, ACCELQ, or similar tools where applicable
• Utilizing CI/CD tools such as Jenkins, GitHub, SauceLabs, and virtual machine environments for automated test execution
• Continuously learning and adapting to emerging technologies, testing methodologies, and quality engineering practices
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• BS or MS in Engineering or Comp Sci with 6+ years of test engineering experience
• Bachelor’s degree in computer science
• 5+ years of experience in quality engineering, preferably in Automated Testing
• Working knowledge of ServiceNow
• Proven ability to design, document, develop, execute and troubleshoot test plans, test cases, and test scripts for backend, web applications, cloud applications and APIs
• Proven ability to perform manual and automated functional, regression, integration, performance, and security testing on applications built with JavaScript and Python
• Proven excellent communication skills to collaborate with cross-functional teams and stakeholders
• Proven ability to analyze automated testing results, perform root cause analysis and troubleshoot to resolve issues promptly and ensure software quality
• Proven ability to assist with user acceptance testing (UAT) and provide feedback for production releases
• Proven ability to investigate other quality-related issues, identify root causes, and implement corrective actions to prevent recurrence
• Proven ability to learn and adapt to new technologies quickly; a continuous learner

Preferred Qualifications:

• Master’s degree
• Experience in:
  • ServiceNow and ATF
  • ACCELQ
  • REST API automation / Web Services automation
  • Synthetic transaction testing
  • Mobile app testing
  • Familiarity with Jenkins, GitHub, SauceLabs, Virtual Machines
• Proven solid JavaScript and/or Python skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

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